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Black Dog Communications/Company

  • 30-06-2009 6:44pm
    #1
    RVN10
    Registered Users, Registered Users 2 Posts: 1,309 ✭✭✭


    Alright guys,
    Sorry might have the wrong section but a mate of mine is Meteor Bill pay , he recieved a bill of 182 euro and 152 was going to some premium number 57250.

    Now he has never signed up for any competition etc. He rang Comm regtel and they said it was a company by the name of Black Dog ? Has anyone had dealings like this with said company ?


Comments

  • #2
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    http://www.regtel.ie/index.php#frm

    Short Code 57250

    Service Provider BlackDog Communications

    Telephone 0044 818 286 600

    customercare@theblack-dog.com


    Their is new codes of practices coming on stream for this type of thing, with fines of up to a quarter of a million. This company seems to be in the uk going by the phone number.

    this is their website: http://www.theblack-dog.com/

    Read the regtel site, its got all the info you need


  • #3
    RVN10
    Registered Users, Registered Users 2 Posts: 1,309 ✭✭✭RVN10


    Cheers for the reply davy will get my mate on to them tomorrow , question is now will this crowd refund his money?


  • #4
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    RVN10 wrote: »
    Cheers for the reply davy will get my mate on to them tomorrow , question is now will this crowd refund his money?

    Well basically you are meant to contact them for the details, they have need to tell you when you subscribed to their service. If you did not subscribe you have to report them to regtel, just email them the details: info@regtel.ie

    But you need to get the time and date from black dog of when he subscribed! If they cannot tell you, follow up with action.

    The code of practice will hopefully avoid this type of thing. Every operator will have to be fully licensed, i just hope they control companies that are operating in ireland but based elsewhere.


  • #5
    blond45
    Registered Users, Registered Users 2 Posts: 537 ✭✭✭blond45


    hi RVN10.MY husband is in the same boat as your friend was a few month,s ago. he did not sign to anything, read my post to see what you think. how did you get on? is it sorted ?


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