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Dell and dpd delivery

  • 29-06-2009 3:18pm
    #1
    Susannahmia
    Registered Users, Registered Users 2 Posts: 1,229 ✭✭✭


    According to my dell order status my laptop was dispatched as of the 25th as was the case for it. On Friday I got a call from dpd saying they had a package for me.

    I was delighted so I cancelled plans and waited for the courier for half the day only for him to turn up with just the case!:(:o

    I was well disappointed but was expecting the laptop to arrive today at least. However I rang the depot at lunch time but they haven't gotten it yet. Should I be worried since both packages were dispatched on the same day?


Comments

  • #2
    Padman
    Closed Accounts Posts: 67 ✭✭Padman


    A bit late but I suppose I will post anyway.Dell and DPD always mess orders up.I have been waiting for my laptop for a while now.Was dispatched 10 days ago and they wont even give me a tracking number so I can see where it is.As for being worried,I would be.DPD hire outside drivers from time to time and they have habits of taking things that have "DELL" written in huge letters across the box.


  • #3
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    I made an order from Dell recently, and happen to have a contact in dpd, despite dell claiming to have dispatched my pc two weeks beforehand, dpd only actually picked it up from Dell a day before delivering it. I'd say Dell are being cheeky, and claiming to have given it to the courier when they haven't. Perhaps so they can cut down on the number of half-full shipments to Dublin or something.

    (Tinfoil hat time me thinks!)


  • #4
    kikel
    Users Awaiting Email Confirmation Posts: 2,584 ✭✭✭kikel


    No need for tin foil hats. I would agree with you. Lately Dell delivery times are rubbish. Don't order from them anymore because of it. 6 weeks to get a laptop is a terrible service. :mad:


  • #5
    Padman
    Closed Accounts Posts: 67 ✭✭Padman


    Well believe it or not my laptop came 30 minutes after I wrote that last comment:P I have no more complaints now


  • #6
    kikel
    Users Awaiting Email Confirmation Posts: 2,584 ✭✭✭kikel


    Padman wrote: »
    Well believe it or not my laptop came 30 minutes after I wrote that last comment:P I have no more complaints now

    LOL


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