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play.com help

  • 29-06-2009 12:44pm
    #1
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭


    I ordered Dynasty Warriors 6: Empires from Play.com on Saturday.

    They sent me an email saying the order is processing, and they'll get back to me once it has been dispatched.

    The last time I ordered from Play.com, it was dispatched within 5 hours

    With this order however, it has taken 2 days as of now and they still haven't taken my money..

    Does anyone else know if I'm just being paranoid? Or does this normally happen with other people ordering?

    (sorry if this is in the wrong section of the forum, didn't know where else to post this lol)


Comments

  • #2
    Penrose
    Closed Accounts Posts: 126 ✭✭Penrose


    Nope thats normal sometimes can take a week, it depends on stock, weekend is not counted as a working day so it begins from Monday. it should take around 3-4 working days which is Mon-Fri.


  • #3
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭Gamer Bhoy 89


    ohh rite, i thought i was going nuts lol thanks man now ive nothin to worry about lol :D


  • #4
    noodler
    Registered Users, Registered Users 2 Posts: 26,727 ✭✭✭✭noodler


    http://www.boards.ie/vbulletin/showthread.php?t=2055603171


  • #5
    Gummy Panda
    Closed Accounts Posts: 20,919 ✭✭✭✭Gummy Panda


    gamercfc wrote: »
    The last time I ordered from Play.com, it was dispatched within 5 hours

    With this order however, it has taken 2 days as of now and they still haven't taken my money..

    Hands up who read the actual post..

    OP credit card transactions could be pending on your card and may take up to 2 working days to appear. Believe me, Play.com won't forget to take the money. They probably have it guaranteed and haven't sent the request to move the funds from your credit to their credit.


  • #6
    pablomakaveli
    Closed Accounts Posts: 7,752 ✭✭✭pablomakaveli


    They don't take the money from the credit card until its dispatched.

    If the game is out of stock it could take a few days. I ordered a cd before that was out of stock and was'nt dispatched for two weeks so it can vary.


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  • #7
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭Gamer Bhoy 89


    but it woz in stock when i ordered it. i don't bother the effort with out of stock items.

    i did order it on a Saturday. im gona agree with the first reply when he said they dont do weekends more-so Sundays. i'll wait and see hopefully il get an update on the item 2nite or 2moro. I'm just too used to gettin my items delivered within 3 days not-to-mention i rarely order on weekends


  • #8
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭Gamer Bhoy 89


    Although can i add that i used a 3V card (generated Visa). will that make any difference?


  • #9
    pablomakaveli
    Closed Accounts Posts: 7,752 ✭✭✭pablomakaveli


    gamercfc wrote: »
    Although can i add that i used a 3V card (generated Visa). will that make any difference?

    If you're using a 3V card the transaction should come up almost immediatly on your transaction history on the 3V website it should'nt affect the time ittakes to process the order though.


  • #10
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭Gamer Bhoy 89


    yea thats.. kinda how i figured out that my money woznt taken in the first place lol


  • #11
    Gamer Bhoy 89
    Registered Users, Registered Users 2 Posts: 3,630 ✭✭✭Gamer Bhoy 89


    oh there we go. I just went to Play.com just there and now the status says "Packing" and "Your payment was successful and item is now being dispatched". Delighted. Should be here in a few days now

    Thanks everyone fir yer kind info. :D


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