Clearwire refund, stupidity on my part?

Hank Scorpio

Got a text from clearwire today saying the direct debit wasnt successful and if i didnt pay my service would be terminated.

I found this a bit strange as i had rang up and canceled with them 12 months ago on the very day i bought the modem.

The lady on the phone ( who was very nice ) said iv been incorrectly been billed 30e a month for the past 12 months by direct debit. I rarely check my bank statements as i dont use the bank anymore but there was abit of cash in it from time to time.

She told me a mistake had been made and i would be refunded all the money today! I still have the modem lying around somewhere as they never rang me to collect it, another mistake which she told me they made.

I`ll be refunded about 320e which is pretty damn sweet even tho its my own money lol.

Anyone had any similar experiences?

kaizersoze

Don't count your chickens yet.

Hank Scorpio

kaizersoze wrote: »

Don't count your chickens yet.

per say why?

There a tricky bunch?

jor el

nuxxx wrote: »

per say why?

There a tricky bunch?

If you haven't canceled the direct debit in the bank, they may continue to take your money.

foggy_lad

nuxxx wrote: »

per say why?

There a tricky bunch?

from past experience and many many threads here and elsewhere they are a very tricky bunch who never refund without a fight or court proceedings. at least a mugger will hold a knife in your back so you know they are robbing you!

Hank Scorpio

just to let ye know, i got refunded all the money. Fairly happy and found them decent enuff to deal with