Amazon pre-ordering question

grumpytrousers

Few weeks ago, Amazon put up the Beatles in Mono boxed set. It's a kinda premium product as the individual albums in mono won't be sold separately, so if you want 'em in Mono, the box set is the only way to go.

At the time of ordering, the price was £130, and my confirmation mail says this. The price is now showing at £199. On the one hand, I'm a thinking that I'm locked in at £130 'cos of the confirmation email, but on the other hand, their confirmation email calls itself a 'confirmation that they have the order'; the contract doesn't come into existence until they send me a mail saying 'we've sent the stuff out to you'.

Has anybody any experience of buying something that was subject to upward price revisions? Am I, as I say, 'locked in'? I'm 99% sure that I am, but if somebody could confirm, that'd be cool.

ta.

rgfuller

From their website: http://www.amazon.co.uk/gp/help/customer/display.html?ie=UTF8&nodeId=1040614&qid=1245410386&sr=1-1
"Pre-Order Price Guarantee

Amazon.co.uk's price for not-yet-released items sometimes changes between the time the item is listed for sale and the time it is released and dispatched. Whenever you pre-order a book, CD, video, DVD, software or video game, the price you will pay will be the lowest price offered by Amazon.co.uk between the time you place your order and up to and including the release date. Pre-order Price Guarantee applies only to items displaying the Pre-order Price Guarantee offer ("Offer") message on their product detail pages. Items that do not display the Offer message do not qualify, regardless of the nature of the items.


Please note that our Pre-Order Price Guarantee applies only to items sold by Amazon.co.uk, and not to items (or prices) offered by third party sellers on Amazon.co.uk Marketplace or at any of Amazon.co.uk's Trusted Partner sites, or from Amazon.de, Amazon.fr, Amazon.co.jp, Amazon.ca or Amazon.com or any of its affiliates.

If your order enters the dispatch process before the release date and the price is lowered on the release date, we will automatically refund the difference between the price you were charged and the release-date price. Terms and Conditions apply. "

So was there a pre-order price guarantee icon when you ordered or on the item ?

grumpytrousers

can't remember anything about a price guarantee icon, to be honest.

Still, worst comes to worst, i'll just send the thing back for a credit!

ta for yer help.

taram

I pre-ordered a book at think it was around a tenner, price went to over 20, I got it for the original price without changing or altering my order or anything, it was just put through as that. However, that was nearly 2 years ago, so it might have changed.

the groutch

when you confirmed the order, you were offering to buy it at £130, and they accepted to sell it to you at that price, I cannot see how they can increase the amount they charge you
and if they do, I would make a chargeback on your credit card and return the item if it has already ben sent to you

Halla Basin

grumpytrousers wrote: »

can't remember anything about a price guarantee icon, to be honest.

Still, worst comes to worst, i'll just send the thing back for a credit!

ta for yer help.

I think that help is spelled help

grumpytrousers

the groutch wrote: »

when you confirmed the order, you were offering to buy it at £130, and they accepted to sell it to you at that price, I cannot see how they can increase the amount they charge you
and if they do, I would make a chargeback on your credit card and return the item if it has already ben sent to you

Yup - but but but - I think the 'pre-ordering' thing changes the rules slightly; they've stipulated in the email that 'no contract' comes into effect until they tell me they're dispatching the goods. If don't like that term of the 'pre-contract' then my remedy is to just cancel it.

this item won't be released until September - this is why i'm asking the lock-in