Eircom Broadband upgrade question

ussjtrunks

Hello guys, Im currently on a 1mb package from eircom for about a year nowand I was thinking of upgrading to the 3mb package. I have a couple of questions though

1. How will I know if my line is fast enough to support a 3mb connection
2. If it is how do about upgrading the package

Sponge Bob

Line Stats please

jor el

Call eircom. If your line is not capable, they shouldn't do the upgrade.

ussjtrunks

here are the dsl stats
Line State Up
Modulation DMT
Data Path Interleave


Downstream Upstream
Max Allowed Speed (kbps) 1024 128
SN Margin (dB) 6.00 21.00
Line Attenuation (dB) 47.50 31.00
CRC Errors 3450 28

dub45

Your line stats are pretty dire at the moment. On no account upgrade as you will actually worsen the performance of your bb.

Are you far from the exchange?

Have a read of these and you will see why your line is bad at the moment.

http://www.kitz.co.uk/adsl/lowSNR.htm

http://www.kitz.co.uk/adsl/linestats.htm

ussjtrunks

I live in the country side in cork about 10 minutes outside Mallow , which I would assume is the nearest exchange.

Bohrio

ussjtrunks wrote: »

I live in the country side in cork about 10 minutes outside Mallow , which I would assume is the nearest exchange.

You are not too far from the exchange but your line is not in very good shape. Could be the line itself or something internal. My advise is to connect to the main socket, remove any extensions you might have as well as phones/fax/sky box and post here the line stats again. Your CRCs are too high.

Hopefully it will improve, otherwise there could be an issue with your copper.

ussjtrunks

oh I forgot to mention Im connecting wirelessly at the moment would that effect the stats,

Sponge Bob

no, the stats refer to the line quality outside which is not enough for 3mbits , especially with that crap margin of 6db

disconnect ABSOLUTELY everything , even the filters .

plug DSL modem into main socket without filter , power off and on to clear crc count .

bang some traffic through for 10 mins and post the stats up again with only the modem attached to the line

If the margin goes to 8 or 10db the crcs should disappear and the line should appear noticeably faster .

Then plug stuff in one by one to see what causes the problem , especially sky boxes , you must get that margin up a bit

ussjtrunks

here are the new stats with the router plugged directly into the socket

Downstream Upstream
Max Allowed Speed (kbps) 1024 128
SN Margin (dB) 12.50 20.00
Line Attenuation (dB) 47.00 31.00
CRC Errors 0 2

seems the sky boxes cause the problem when connected, but is the 12.50db any better

dub45

ussjtrunks wrote: »

here are the new stats with the router plugged directly into the socket

Downstream Upstream
Max Allowed Speed (kbps) 1024 128
SN Margin (dB) 12.50 20.00
Line Attenuation (dB) 47.00 31.00
CRC Errors 0 2

seems the sky boxes cause the problem when connected, but is the 12.50db any better

Do you normally have a filter on the sky box? The 12.5 is still a bit iffy for a major upgrade. Read the snr article I linked to above.

ussjtrunks

Do you normally have a filter on the sky box? The 12.5 is still a bit iffy for a major upgrade.

yeah their are filters on the sky boxes. If it makes the internet faster I think I could leave them unplugged though.

ussjtrunks

Since yesterday its has stuck between 12 and 13 db all day, should I consider upgrading to the 3mb package or just stick with the 1mb package?

Sponge Bob

you will only get about 2mbit at best and does it seem faster already ??

ussjtrunks

It does actually, its up to 15db at the mo, seems it hasnt gone below 12 since plugging it directly into the socket, Even 2mb speed would be great . Im thinking about upgrading as its only €5 extra a month.

Sponge Bob

could be a faulty filter you know !!