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Returning PS3 to Xtravision.

  • 04-06-2009 7:25pm
    #1
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭


    Long story short, PS3 has the flashing red light of death problem :) , I rang sony, and they said to bring it to xtravision (where it was bought), and gave me a reference number.

    Was told they would replace it for €160. Anyone done this before? I know i'll find out when I go down there 2moro, but i'm the impatient type :)


Comments

  • #2
    fishfoodie
    Registered Users, Registered Users 2 Posts: 564 ✭✭✭fishfoodie


    Dan Chipowski wrote: »
    Long story short, PS3 has the flashing red light of death problem :) , I rang sony, and they said to bring it to xtravision (where it was bought), and gave me a reference number.

    Was told they would replace it for €160. Anyone done this before? I know i'll find out when I go down there 2moro, but i'm the impatient type :)

    How long have you the PS3 ?

    Is it longer than the warranty ?

    If so, apparently Sony do an additional extended warranty, which can be joined at any time & for €20-30 a year you get total coverage. Much cheaper if Xtra try to gouge you.


  • #3
    Dan Chipowski
    Closed Accounts Posts: 1,072 ✭✭✭Dan Chipowski


    It's out of warranty, and is 2 1/2 years old.

    Bloke on the phone said they'd just replace it?? I'm sorting this for my brother, so i'm not a technical whizz, but I won't be shelling out any extra cash to xtravision.


  • #4
    Stuxnet
    Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭Stuxnet


    ya i had blu ray of death, rang sony, they said same bring it back to xtrav get ref number, did all that i had a new ps3 in 2 days for free, i was in warranty tho
    but i'd say to you give http://consolerepairsireland.ie/ an email, they operate on a no fix no fee basis, and will gladly give you a quote for repair, with all work guaranteed i have used them, excellent, and i'm not affiliated with them in any way


  • #5
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    fishfoodie wrote: »
    How long have you the PS3 ?

    Is it longer than the warranty ?

    If so, apparently Sony do an additional extended warranty, which can be joined at any time & for €20-30 a year you get total coverage. Much cheaper if Xtra try to gouge you.

    In Ireland?


  • #6
    IrishIrish
    Registered Users, Registered Users 2 Posts: 1,000 ✭✭✭IrishIrish


    I emailed sony when my PS3 stopped reading discs and told them they replaced my brothers ps3 for 15euro (cost of courier) and how do i go about getting them to replace mine for the same.

    Both ps3's were out of warranty and they emailed me a form i had to fill in and i had to arrange a pick up time for the courier. I rang them on the Thursday, they picked up the playstation from my house on the Friday. I had a brand new playstation delivered back to my house on the Tuesday.

    Both of the ps3's were replaced for 15 euro each (about 6 months apart from each other). Great service.


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