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Lightroom Help please

Perfect fit · 2009-05-29 10:30:01

Hi all Im trying to take the raw files form my 5d mk2 into lightroom but everytime i import them i get "the files appear to be unsupported or damaged". Any ideas?

29-05-2009 10:30am

#1

Perfect fit

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Hi all

Im trying to take the raw files form my 5d mk2 into lightroom but everytime i import them i get "the files appear to be unsupported or damaged". Any ideas?

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#2 29-05-2009 10:41am

eas

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try.....

help > Check for Updates

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#3 29-05-2009 10:43am

CabanSail

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Have you updated Lightroom for the 5D MkII Raw format?

I think there was an update recently.

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#4 29-05-2009 10:44am

[Deleted User]
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Have you tried turning it off and on again?

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#5 29-05-2009 10:57am

Paulw

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The 5D MkII files might only be supported in Lightroom 2.

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#6 29-05-2009 1:12pm

Perfect fit

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tried light room 2 also but no joy, trying the update now so will see does that work

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#7 29-05-2009 1:20pm

Perfect fit

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Update worked, the brains of boards strikes again:)

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#8 29-05-2009 3:56pm

Ballyman

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As far as I know, you need LR version 2.3 for it to be able to open 5D Mkii files.

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