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Help needed - Dell Inspiron

  • 21-05-2009 3:29pm
    #1
    strongbluebell
    Closed Accounts Posts: 189 ✭✭


    Hi, I have a dell inspiron 1720 about 15 months old running Windows Vista. When I switched it on today it said it was resuming Windows then screen went black. There is a cursor visible but nothing else. I've switched it on and off a few times but same thing every time.

    When I was shutting it down last night it said it was installing updates but other than that it has been running perfectly.

    Any suggestions or does it need a trip to Laptop Hospital? Thanks in advance.:)


Comments

  • #2
    Thumpette
    Registered Users, Registered Users 2 Posts: 1,185 ✭✭✭Thumpette


    Try booting it into safe mode, think its by tapping either F2 or F8 after you press power on.

    If it loads in this you might be able to do a system restore back to before the update went on?...

    Good luck!


  • #3
    strongbluebell
    Closed Accounts Posts: 189 ✭✭strongbluebell


    Thumpette wrote: »
    Try booting it into safe mode, think its by tapping either F2 or F8 after you press power on.

    If it loads in this you might be able to do a system restore back to before the update went on?...

    Good luck!

    Thanks trumpette, it's alive again. Pressed F2 got into a blue screen with all the system details, didn't do anything else but it started working again when I came out of that. No need for safe mode.
    A timely reminder to me to copy all my important files in case it happens again.
    Thanks


  • #4
    Thumpette
    Registered Users, Registered Users 2 Posts: 1,185 ✭✭✭Thumpette


    I wouldnt say having a look into the bios (all the system details) would have actually fixed anything- just good luck it started again. Deffo get a back up done now- In case it happens again!:p


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