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Dabs.ie

Sam Casey · 2009-05-19 20:18:19

I bought a xerox phaser 8560 last sept, it stopped working about 2 weeks ago and I contacted dabs help chat ( they dont have a helpline) and was advised they would arrange collection. I wrapped the printer in cardboard and their courrier collected it. I have now received an e-mail telling me that it has been damaged in…

19-05-2009 8:18pm

#1
Sam Casey

Registered Users, Registered Users 2 Posts: 17 ✭

Join Date: May 2009

Posts: 13
I bought a xerox phaser 8560 last sept, it stopped working about 2 weeks ago and I contacted dabs help chat ( they dont have a helpline) and was advised they would arrange collection. I wrapped the printer in cardboard and their courrier collected it. I have now received an e-mail telling me that it has been damaged in transit and will be returned to me. has anyone had this problem

Tagged:

dabs

dabs.ie

dabs.com

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Comments

#2 19-05-2009 8:21pm

drunkmonkey

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are they going to send you a new one?, it was their courier, either they pay up or the courier does....it shouldn't be pushed back on you as you could have sent it by registered post which would be covered under insurance...give 'em socks!!

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#3 19-05-2009 10:26pm

DeepBlue

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Welcome to boards .
You might also try posting in the Consumer Issues forum -> http://www.boards.ie/vbulletin/forumdisplay.php?f=580

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#4 20-05-2009 12:24pm

Sam Casey

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Join Date: May 2009

Posts: 13

DeepBlue wrote: »

Welcome to boards .
You might also try posting in the Consumer Issues forum -> http://www.boards.ie/vbulletin/forumdisplay.php?f=580

posted on consumer issues lots of replies Thanks

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#5 20-05-2009 12:31pm

aidan_walsh

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Posts: 15589

Sam Casey wrote: »

posted on consumer issues lots of replies Thanks

I'll let this continue there then.

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This discussion has been closed.