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Dabs.ie

Sam Casey · 2009-05-19 20:18:19

I bought a xerox phaser 8560 last sept, it stopped working about 2 weeks ago and I contacted dabs help chat ( they dont have a helpline) and was advised they would arrange collection. I wrapped the printer in cardboard and their courrier collected it. I have now received an e-mail telling me that it has been damaged in…

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19-05-2009 9:18pm

#1
Sam Casey

Registered Users Posts: 17 ✭

Join Date: May 2009

Posts: 13
I bought a xerox phaser 8560 last sept, it stopped working about 2 weeks ago and I contacted dabs help chat ( they dont have a helpline) and was advised they would arrange collection. I wrapped the printer in cardboard and their courrier collected it. I have now received an e-mail telling me that it has been damaged in transit and will be returned to me. has anyone had this problem

Tagged:

dabs

dabs.ie

dabs.com

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#2 19-05-2009 9:21pm
drunkmonkey

Registered Users Posts: 28,120 ✭✭✭✭

Join Date: March 2008

Posts: 27255

are they going to send you a new one?, it was their courier, either they pay up or the courier does....it shouldn't be pushed back on you as you could have sent it by registered post which would be covered under insurance...give 'em socks!!

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#3 19-05-2009 11:26pm
DeepBlue

Registered Users Posts: 3,669 ✭✭✭

Join Date: June 2006

Posts: 3532

Welcome to boards .
You might also try posting in the Consumer Issues forum -> http://www.boards.ie/vbulletin/forumdisplay.php?f=580

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#4 20-05-2009 1:24pm
Sam Casey

Registered Users Posts: 17 ✭

Join Date: May 2009

Posts: 13

DeepBlue wrote: »

Welcome to boards .
You might also try posting in the Consumer Issues forum -> http://www.boards.ie/vbulletin/forumdisplay.php?f=580

posted on consumer issues lots of replies Thanks

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#5 20-05-2009 1:31pm
aidan_walsh

Closed Accounts Posts: 17,208 ✭✭✭✭

Join Date: February 2003

Posts: 15589

Sam Casey wrote: »

posted on consumer issues lots of replies Thanks

I'll let this continue there then.

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