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Wireless Lan-card problem - Dell Inspiron 1525

  • 16-05-2009 11:01PM
    #1
    jack24
    Closed Accounts Posts: 94 ✭✭


    Hi,

    I am experiencing a problem with my Dell Inspiron 1525 laptop (purchased last July). Since I went with a wireless router for my broadband approx 6 months ago the laptop has periodically crashed - at its worst maybe twice a day. I initially thought it was the driver (this is what the Windows problem history and solution program suggested - current driver version is 4.170.25.17) and downloaded the driver from the Dell website, to no avail. I contacted Dell technical support and they sent a new Wireless controller which I replaced. This seemed to fix the problem for a while (only got maybe 1 crash a week for about a month). However recently it has started to happen much more often - checking my Event viewer I can see a total of 133 W-LAN tray errors, 7 in the last 7 days and 5 in the last 3 days - this is the error message in the event viewer

    Error - Unable to gain access to user store

    Can anyone recommend a solution or tell me if this is a common Dell problem? It's driving me mad. The laptop is still under warranty.

    Thanks for any help,

    Jack


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