New ebay seller- Any advice?

rebelchick2

Hi all, I'm going to try to sell a few bits on ebay but am a bit wary that I might do something wrong. Any advice from people that have sold there before?
Thanks

drunkmonkey

Only send items to confirmed adresses. Be wary of charge backs, if you have any doubt that it may not be a genuine order do not send anything, just refund the payment.

jor el

Use registered post, and get the post office to stamp a receipt showing the tracking number and recipients address, if possible.

Set up your auctions to exclude certain countries, Nigeria for one, or maybe only accept bids from Europe. You could also exclude zero feedback bidders.

the groutch

my number one piece of advice is start small
people are sometimes reluctant to buy from newbies, so if you start with a high value item, you might not get near as much as you'd like
start by selling several small items that you're not bothered about how much they sell for, preferably with 99p starting price, then move onto the heavies once you have a fair bit of feedback built up

delllat

jor el wrote: »

Use registered post, and get the post office to stamp a receipt showing the tracking number and recipients address, if possible.

Set up your auctions to exclude certain countries, Nigeria for one, or maybe only accept bids from Europe. You could also exclude zero feedback bidders.

excluding zero feedback bidders can cost you money too,ive often noticed zero feedback bidders to help drive prices up,especially early in an auction

i would let them bid on the grounds that they can bid against more legitimate bidders and although they do occasionally fcuk up i think its worthwhile to keep them in

they are more likely to get involved in bidding wars in auctions starting at 0.01cent and every ebay account had zero feedback at some stage

delllat

drunkmonkey wrote: »

Only send items to confirmed adresses. Be wary of charge backs, if you have any doubt that it may not be a genuine order do not send anything, just refund the payment.

the problem with that is you can get "forced" to sell the item or at least pay the final value fee if the buyer insists on getting his item

also you will get nailed on the feedback system if someone decides to and theres fcuk all you can do about it

jor el

drunkmonkey wrote: »

Only send items to confirmed adresses.

No one in Ireland can confirm an address though, so it depends on your target buyers. You can verify the Paypal account, but not confirm an address.

mathie

rebelchick2 wrote: »

Hi all, I'm going to try to sell a few bits on ebay but am a bit wary that I might do something wrong. Any advice from people that have sold there before?
Thanks

As mentioned above only send items by registered post.
Otherwise if a buyer wants to claim they never received the item then you're guilty in ebays eyes.

TerrorFirmer

my advise would be not to bother and instead use adverts.ie

used ebay to sell my n95, sent by registered post, to the address provided. everything was basically done by the book, but the buyer claimed his account was hijacked.

result: he gets his money back from me and pp tell me to f off, as seller protection doesn't cover ireland

got it back eventually after sending quite a few emails over a few days, but be warned that seller protection does not apply to ireland so you are open to being scammed.

allthedoyles

take a look at this thread :http://www.boards.ie/vbulletin/showthread.php?p=58829450#post58829450

Bob Z

I would try selling a few items very cheap first. Make it simple. If there any defects with an item be honest and clear

mathie wrote: »

As mentioned above only send items by registered post.
Otherwise if a buyer wants to claim they never received the item then you're guilty in ebays eyes.

A lot of people on here will tell you always send it by registered post and this is good advice but it pushes the price of the item up and most(but not all items) will get thier safely anyway. So if you are selling low priced items eg cheap dvds or books then dont bother registering them

edit: but if you are sending something valuble away definetly register it

drunkmonkey

jor el wrote: »

No one in Ireland can confirm an address though, so it depends on your target buyers. You can verify the Paypal account, but not confirm an address.

that's what i meant to say, sorry was dreaming of an ideal world again:o

JJ

I would recommend using Selling Manager or Selling Manager Pro to manage your listings. Selling Manager is free of charge so it's worth checking it out. You can subscribe to it through the Site Map or in the Subscrptions section in your My eBay. I find the template emails handy to send notification emails to your buyer and it also gives you postage labels and invoices you can print off and send with your items.