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Currys and freezers

  • 15-05-2009 10:40am
    #1
    Gaothfar
    Closed Accounts Posts: 31 ✭


    Bought a freezer in Currys.
    One year and a day later it packed up. Rang them hoping for a contact to repair the thing at least. Machine put me through to nice woman in Dublin. She gave me a number. It put me through to a machine. That machine put me through to another machine that told me to hold, then after a few minutes it told me there was a delay. Hung up.
    Anybody got a number for a freezer repair guy in Galway area?
    Anybody recommend where I should buy my next freezer?


Comments

  • #2
    seamus
    Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    Your freezer is almost certainly still in warranty and Currys should arrange a repair at no cost.

    Don't go paying someone else for it.


  • #3
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,377 CMod ✭✭✭✭Nody


    seamus wrote: »
    Your freezer is almost certainly still in warranty and Currys should arrange a repair at no cost.
    It would be under the EU two year warranty for electrical products among other things yes.


  • #4
    delllat
    Closed Accounts Posts: 1,388 ✭✭✭delllat


    INSIST that they fix it

    if they argue tell them you will go to the small claims court

    if it comes to that you will win

    (a reasonable person would expect a freezer to last longer than 12months)


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