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file causing crash while scanning

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  • 14-05-2009 5:04pm
    #1
    Mat the trasher
    Registered Users Posts: 365 ✭✭


    I have a dll file that is crashing the computer when I run a virus scan or even click it. The file is located in C:\Windows\System32\DriverStore\FileRepository and as far as I can make out is a printer driver file which I don't use. I am not able to straight foward delete it as selecting it will cause a crash. I have tried using command prompt to list the driver list but it doesn't show on its list. Anybody have any advice

    Cheers


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    #2
    ynotdu
    Closed Accounts Posts: 3,817 ✭✭✭ynotdu


    You have not mentioned if the suspect programme is still listed in the add/remove of windows.if it is there is a great free programme called Revo uninstaller available from downloads.com.It goes much further than windows add/remove in windows,it removes ALL traces of a programme(ever come across *bits* of uninstalled programmes in windows explorer,actually did you ever not come across leftover bits:))


    If the main programme is gone You could try the free programme* Hijack this*

    I dont like to recommend this programme as if somebody takes a chance and *gueses* what to delete they can destroy their operating system.
    used properly there has never been a problem unsolved on a PC with hijack this.

    download it,run a scan,save the scan results,then upload them to the hugh online support community.
    with patience they will sort it for you.

    good luck!


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