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cancelling IBB Ripwave contract...

Beans_On · 2009-05-06 21:54:51

hey folks, has anyone any tips on the best way of getting out of your 12 month contract with IBB. Im 6 months into it and ive finally cracked.I Put up with it for the first few months but now need a better connection. any one have any experience with this scenario? According to there cust service i have to fork out for the…

06-05-2009 9:54pm

#1

Beans_On

Registered Users, Registered Users 2 Posts: 325 ✭✭

Join Date: March 2006

Posts: 249

hey folks,

has anyone any tips on the best way of getting out of your 12 month contract with IBB.
Im 6 months into it and ive finally cracked.I Put up with it for the first few months but now need a better connection.

any one have any experience with this scenario?

According to there cust service i have to fork out for the remaining months.

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Comments

#2 06-05-2009 11:42pm

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

Prove to them that it's not working. Show speed test results, calls to customer service and tech support, for a sustained period, then tell them you're not paying for something they can't provide. Stop the direct debit with your bank, and send back the modem.

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