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Outlook 2007 problem

  • 27-04-2009 9:13pm
    #1
    Registered Users, Registered Users 2 Posts: 512 ✭✭✭


    Hi lads,

    Have a problem with Outlook 2007. Normally with a 1st time start it propts if I want to add an email address...but not this time... I get the following message:

    Screenshot.jpg

    Then I click OK then get a prompt for my Microsoft Exchange address and mailbox?

    Never had this happen before.

    When I click cancel or OK after this it says:

    'Cannot open default email folders. The file C:\Document and Settings\User Name\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file.'

    I tried Microsoft support but it only says rename the .ost file to.old but to no avail. The Outlook closes...

    Any help? I'm stumped...


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