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Problem with wireless router

  • 24-04-2009 2:00pm
    #1
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭


    Hello, Im looking for help with my wireless router. I have one desktop PC connected up to the router via wired connection (As the router is in the same room as it) & I also have a laptop downstairs connected via wireless connection.

    When using the internet on either alone they are fine, but when both are connected only the laptop will work & when you use the desktop PC it just says "Looking for www.******.com"

    It will continue like that until a few minutes after the laptop has disconnected.

    It is very annoying and I'm sure there is an easy fix to this, but I cant find it. :confused:

    Router: ZyXEL P-660HW-T1 v2

    Provider: BT

    Any help would be appreciated.


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    Hello, Im looking for help with my wireless router. I have one desktop PC connected up to the router via wired connection (As the router is in the same room as it) & I also have a laptop downstairs connected via wireless connection.

    When using the internet on either alone they are fine, but when both are connected only the laptop will work & when you use the desktop PC it just says "Looking for www.******.com"

    It will continue like that until a few minutes after the laptop has disconnected.

    It is very annoying and I'm sure there is an easy fix to this, but I cant find it. :confused:

    Router: ZyXEL P-660HW-T1 v2

    Provider: BT

    Any help would be appreciated.

    Show the results of ipconfig /all on both the desktop and laptop.


  • #3
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Desktop:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : dell-desktop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
    rnet NIC
    Physical Address. . . . . . . . . : 00-90-47-05-E0-74
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.1.33
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1

    Laptop:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : vaio
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-01-4A-CA-AE-C9

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-13-CE-9B-F6-FA
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.34
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : 24 April 2009 15:23:55
    Lease Expires . . . . . . . . . . : 27 April 2009 15:23:55


  • #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    Desktop:



    Laptop:

    You have the desktop set to static addresses, but the laptops on DHCP? Is there a reason for this?


  • #5
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Spear wrote: »
    You have the desktop set to static addresses, but the laptops on DHCP? Is there a reason for this?

    Ah, the laptop was re-installed recently and it wasn't assigned a static IP since.

    Regardless of that, the problem still occurs.


  • #6
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    Ah, the laptop was re-installed recently and it wasn't assigned a static IP since.

    Regardless of that, the problem still occurs.

    When one of the machines is misbehaving, show the result from that machine of an nslookup and ping of boards.ie.


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  • #7
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Spear wrote: »
    When one of the machines is misbehaving, show the result from that machine of an nslookup and ping of boards.ie.

    Tried that:
    ping boards.ie
    Ping request could not find host boards.ie. Please check the name and try again.


  • #8
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    Tried that:

    Seems that DNS lookups are failing then. With the laptop connected, and the desktop not workin, do a ping and tracert to 89.234.66.107 on the desktop.


  • #9
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Ping:

    Pinging 89.234.66.107 with 32 bytes of data:

    Reply from 89.234.66.107: bytes=32 time=23ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57

    Ping statistics for 89.234.66.107:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 23ms, Average = 21ms

    Trace:

    Tracing route to 89.234.66.107 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 19 ms 20 ms 20 ms 193.95.142.246
    3 19 ms 19 ms 19 ms 193.95.141.1
    4 20 ms 22 ms 19 ms 193.95.140.2
    5 20 ms 19 ms 19 ms 193.95.131.53
    6 19 ms 19 ms 19 ms 193.95.129.20
    7 20 ms 20 ms 20 ms 193.242.111.20
    8 21 ms 21 ms 23 ms 89.234.66.107

    Trace complete.


  • #10
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    Ping:

    Pinging 89.234.66.107 with 32 bytes of data:

    Reply from 89.234.66.107: bytes=32 time=23ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57
    Reply from 89.234.66.107: bytes=32 time=21ms TTL=57

    Ping statistics for 89.234.66.107:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 23ms, Average = 21ms

    Trace:

    Tracing route to 89.234.66.107 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 19 ms 20 ms 20 ms 193.95.142.246
    3 19 ms 19 ms 19 ms 193.95.141.1
    4 20 ms 22 ms 19 ms 193.95.140.2
    5 20 ms 19 ms 19 ms 193.95.131.53
    6 19 ms 19 ms 19 ms 193.95.129.20
    7 20 ms 20 ms 20 ms 193.242.111.20
    8 21 ms 21 ms 23 ms 89.234.66.107

    Trace complete.

    So it seems basic connectivity is okay, just the DNS lookups fail. Put these in as the DNS servers on the desktop, 208.67.222.222 and 208.67.220.220, and see if it improves.


  • #11
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Spear wrote: »
    So it seems basic connectivity is okay, just the DNS lookups fail. Put these in as the DNS servers on the desktop, 208.67.222.222 and 208.67.220.220, and see if it improves.

    You're a legend my good man, it works a treat.

    Many thanks.


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  • #12
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    celticfc wrote: »
    You're a legend my good man, it works a treat.

    Many thanks.

    It fixes it, but this behaviour shouldn't be occuring at all. Your router should continue to act as a DNS go between for any of the machines on your network. Still those OpenDNS DNS servers are a good idea generally.


  • #13
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Spear wrote: »
    It fixes it, but this behaviour shouldn't be occuring at all. Your router should continue to act as a DNS go between for any of the machines on your network. Still those OpenDNS DNS servers are a good idea generally.

    I couldn't even begin to wonder why, but at least all is well now going this way, It had me stumped. :)


  • #14
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Any thoughts on this http://boards.ie/vbulletin/showthread.php?t=2055465491

    Is it the same problem? I couldn't get Sponge Bob's Solution to work by the way.


  • #15
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,763 CMod ✭✭✭✭Spear


    dub45 wrote: »
    Any thoughts on this http://boards.ie/vbulletin/showthread.php?t=2055465491

    Is it the same problem? I couldn't get Sponge Bob's Solution to work by the way.

    DNS lookups failing could produce the errors you see in the other thread. It would explain why the stream worked, and some tabs seemed to stay working. Can't hurt to try the OpenDNS servers either way. I wonder if there's some issue with the Zyxel OS.


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