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Passport Drive Problem

  • 22-04-2009 11:54am
    #1
    Gooseberry
    Registered Users, Registered Users 2 Posts: 40 ✭


    I've had a WD passpost drive for a few years and it has worked away fine with no problems. I recently put all my pictures on it while I was doing a reinstall of XP on my main system, now the drive wont work - on any machine at all.

    I get a "bing bong" when I plug in the USB, and it shows up in the device manager as both a Disk Drive and a USB Device, but it won't show up on My Computer, I've tried a few disk repair apps but none of them can find it either.

    I'm running XP. Any advice. Please???


Comments

  • #2
    Ginger
    Registered Users, Registered Users 2 Posts: 2,931 ✭✭✭Ginger


    Check to make sure its being assigned the correct drive letter


  • #3
    Gooseberry
    Registered Users, Registered Users 2 Posts: 40 ✭Gooseberry


    Don't think its being assigned any letter at all, tried it on two laptops as well as the main PC, it doesn't show up on any of them.


  • #4
    Ginger
    Registered Users, Registered Users 2 Posts: 2,931 ✭✭✭Ginger


    Bring up disk management in computer management.

    Right click on the disk volume in the lower pane and click Assign new drive letter and change it to something else .. should do it


  • #5
    Gooseberry
    Registered Users, Registered Users 2 Posts: 40 ✭Gooseberry


    The volume doesn't show up at all in the disk management window

    Print%20SCR.JPG

    Its not a great image but basically all thats showing up is the main HDD and two CD drives


  • #6
    SickBoy
    Registered Users, Registered Users 2 Posts: 3,537 ✭✭✭SickBoy


    What service pack is running on your system after you reloaded Windows?
    I had a similar issue to this in the past and once I installed the latest service pack(at the time it was SP2) then the drive was accessible.


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  • #7
    Voodu Child
    Closed Accounts Posts: 6,706 ✭✭✭Voodu Child


    If you've tried it on 3 systems it's unlikely to be a simple problem related to drive letter or service packs.

    The drive is probably borked, not unusual after a few years. What is showing up in the device manager? Have you tried the WD diagnostic utility (available on their website)?


  • #8
    SickBoy
    Registered Users, Registered Users 2 Posts: 3,537 ✭✭✭SickBoy


    voodoo_child wrote: »
    If you've tried it on 3 systems it's unlikely to be a simple problem related to drive letter or service packs.

    The drive is probably borked, not unusual after a few years. What is showing up in the device manager? Have you tried the WD diagnostic utility (available on their website)?

    I approach things like Gregory House and presume that everybody lies...


  • #9
    Sportsfan
    Registered Users, Registered Users 2 Posts: 3 ✭Sportsfan


    Before you bin the drive you should try a software package called Partition Table Doctor Google to find it . It will check it for boot errors along with other error checks. It fixed a flash & usb harddrive for me .


  • #10
    gamer
    Closed Accounts Posts: 2,227 ✭✭✭gamer


    OPEN the case ,is there a loose data,power cable,do not TOUCH the hd pcb.
    I think you,ll have to buy a usb to sata cable,or usb hd encosure.TRY harddrive freezer trick,if it works copy data to pc folder,you may get just 1 chance to copy the data.


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