Compaint against 3Broadband help

eoin78

Hi

My parents have had serious issues with 3 Broadband. They have cancelled their account 4 times but still recieved a letter from a debt collector.

This has infeurated me, when I was speaking to 3 they verbally confirmed for the 4 time that the account was settled but they refused to send this in writting or by e-mail so we have no actual confirmation.

We are not willing to accept this abuse, so we are getting onto Com reg with a complaint. However to strengthen our case we would like to hear from other users that had simmilar issues. If you are interested in helping us report 3 for their lack of service please PM me

Thanks
Eoin

calex71

Do a search here and on the broadband forum

Sam Vimes

It has happened so often I'd almost call it standard policy

x in the city

I cancelled an account from 3 over a year ago and still get a bill for over a grand from them

into the fire each time it goes


any crap they send you in the post pop it into the fire, problem solved.