If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Sage Help Needed Again

Tgal · 2009-04-10 12:36:13

I was just wondering if anyone knows how I can take a payment on account and pay back to the customer. Currently the customers account show its it credit but I have already paid back this overpayment but not sure how to show this in sage. I am VAT Cash accounting and the overpayment has been allocated to 21.5% VAT so its…

10-04-2009 12:36pm

#1

Tgal

Closed Accounts Posts: 9 ✭

Join Date: March 2009

Posts: 5

I was just wondering if anyone knows how I can take a payment on account and pay back to the customer. Currently the customers account show its it credit but I have already paid back this overpayment but not sure how to show this in sage. I am VAT Cash accounting and the overpayment has been allocated to 21.5% VAT so its not like I can just generate a dude invoice to take out the overpayment as I will have to pay the Vat on it. Just can not seem to take it out, there must be a way.

0

Comments

#2 19-04-2009 3:30pm

Mr Clonfadda

Registered Users, Registered Users 2 Posts: 372 ✭✭

Join Date: October 2008

Posts: 367

If you use the write off/ refund/return wizard it should sort this

0