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TROJAN DER in system restore help needed

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  • 08-04-2009 7:32pm
    #1
    gamer
    Closed Accounts Posts: 2,227 ✭✭✭


    Downloaded sddoctor demo,it says i have trojan agent DER in system volume restore folder, how do i delete the folder where is it located, THE disk cleanup program is not working,do i need to switch off system restore.IS there a another
    program that will get rid of it besides sddoctor?
    SYSTEM restore has no important files,i have a backup of my mp3s plus all driver files backuped using drivermax.I JUST want to delete all restore files if i can find em.


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  • Options
    #2
    numbnuts
    Closed Accounts Posts: 68 ✭✭numbnuts


    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Please post contents of that file in your next reply.

    Paddy...


  • Options
    #3
    gamer
    Closed Accounts Posts: 2,227 ✭✭✭gamer


    i downloaded that prog it crashes,wont run, i,m doing a winxp reinstall,id like to know is there a way of deleting the old restore volume as its of no use to me,dont really wanna format the whole hd.whats the prog that gives you a grahical diagram ,zoomable of the whole hd under xp,showing all files ,even hidden files ,foders,every single byte.


  • Options
    #4
    Typewriter
    Registered Users Posts: 577 ✭✭✭Typewriter


    I don't know if you've tried this but restart your computer in safe mode (see link)...

    http://www.pchell.com/support/safemode.shtml

    ...then run windows system restore to a date from last week. all your files (mp3's etc.) will be safe it will only get rid of programs or updates from the last week.

    Hope all go's well.


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