Redirect Loop error

RichyX

I was experimenting with redirecting my website this morning. Eventually I got a error message whenever I tried to load any page of the site.
I deleted the redirect in my control panel, but the problem persists.

This is the complete message:
Redirect Loop

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.

* Have you disabled or blocked cookies required by this site?
* NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer.

The site doesn't use cookies, but I cleared them anyway.
IE doesn't load the page either.

I've emailed my host, but haven't heard back yet.

Any ideas as to how I can solve this?

TechieEddy

That happened to me when I was messing with redirects. Did you set any redirects up?

RichyX

TechieEddy wrote: »

That happened to me when I was messing with redirects. Did you set any redirects up?

Yeah, I set up a redirect from the index page to another page in the site.
I deleted that redirect, but the problem remains.

TechieEddy

Ok not sure then because when I deleted the redirect it worked fine.

RichyX

No joy, yet.
Emailed the hosting company early yesterday, nothing so far. Rang them thing evening and I was asked to leave a message :mad:

cgarvey

Your browser may be caching the redirect. Try close/clearing cache and see if that helps. If not, then look to your redirects again!

cgarvey

RichyX wrote: »

No joy, yet.

Can you tell us the domain? PM me if you prefer. I'll be able to tell you if it is a server redirect, or a client/browser issue, if that's of any help.

RichyX

cgarvey wrote: »

Can you tell us the domain? PM me if you prefer. I'll be able to tell you if it is a server redirect, or a client/browser issue, if that's of any help.

Cleared the cache, didn't change things.
I removed the redirect in the CP, it doesn't appear there anymore.

The domain is theagency.ie
Thanks

techguy

I had a similar error with the header function in PHP..

I was sending the page back to the same page, d'oh!

Maybe that's like whats happening you but at server level..

RichyX

techguy wrote: »

I was sending the page back to the same page, d'oh!

Maybe that's like whats happening you but at server level..

I think at one point that's (accidentally) how the redirect was setup.
The thing is I have the same error no matter what page of the site I try to load, even ones that never had any redirect applied.

TechieEddy

How did you fix it?

RichyX

TechieEddy wrote: »

How did you fix it?

I rang the hosting company, but got through this time.
It was sorted 10 minutes later!