stupid sky plus broken

moretothegirl

can anyone help cos im gettin so sick of this , every now and den i go watch something that i have recorded and the whole thing just freezes and i just cant watch the programme and all i can do is delete it.

this is realy annoying me because its just got to the point where sky plus isnt that reliable for me and i wonder why i am paying so much every month for a service that isnt working

sorry for my rant im just very annoyed right now!!

steveon

You try and do the housekeeping option, this is a similar process to defragging a pc. Basically it moves your recording around on your drive and removes and bad files etc that may be left behind when manually deleting stuff you previously recorded.

You can do this by doing the following

Press Services
Press button 4 (System Setup)
Not press 4, 0, 1 then select in sucessor.

You should now be in the installer menu

Press button 7 to do a planner rebuild(Dont worry it wont delete anything)

Or press button 8 if you want to delete all your previous recordings if your finished with them

The box will switch into standby when finished...give it a min or two and then switch back on

gtg60

Also worth going to check the signal on the second tuner, just go to 'Signal Test' and have a look at the lower set of bars, I had a bit of corrosion on the end of the cable that once I removed sorted all my 'bad' recording issues.

Sam Radford

It's [services] 401 [select]
Don't press 4 twice.
Also see http://sam-radford.me.uk/skyplus.htm

steveon

Thanks Sam...didnt realise I did the 4 twice-silly me

von Smallhausen

Not to sure wether i have the same problem but i recorded 2 programmes the other night for the mother at 9 and 10 pm. Both recorded fine but its when i go to play them back is where i have the problem. The first one played back fine but the second one wouldnt go past the part where you select the time (Start, user defined, or end). also the backup button would not let me return to the planner I would have to press the Sky button to return to live programmes. Would I have to do this planner rebuild? Would it do any harm to do it even if i didnt need to?

Thanks guys in advance

Danny:)

Kensington

I get this the odd time on my sky+ box - oddly, it only seems to be programmes that are recorded off TV3 that are affected...

von Smallhausen

Kensington wrote: »

I get this the odd time on my sky+ box - oddly, it only seems to be programmes that are recorded off TV3 that are affected...

Sky1 for me the other day and before that it was a few months ago on Dave and again on BBC1

xt40

ive heard that an iffy hard disk causes most probs with sky+. you can just swap it out.

Kensington

Danny_B wrote: »

Sky1 for me the other day and before that it was a few months ago on Dave and again on BBC1

Odd. Is yours a Thomson made Sky+? Mine is - starting to wondering is it the power supply on it's way out that's causing it

Sam Radford

Kensington wrote: »

starting to wondering is it the power supply on it is way out that's causing it

See http://www.satcure.net/tech/thom_psu.htm
and http://notonyourtelly.co.uk/forum/viewtopic.php?t=1390

If the capacitors are bulging then the answer is obvious.
If they aren't bulging, it may still be on its way out.