incomplete delivery address on pixmania order

Scruff

Hi,

I ordered a camera of pixmania and have just realised i put down an incomplete address and i'm pretty sure it wont get to me as a result. My ordere status on the site says i cant change my address. It also is a bit confusing in that the icon at the to saying "Forwarding" isnt lit up so i am thinking of cancelling it but just below the icons it says

"You may no longer cancel your order online. Please contact customer services for further information."

clicking on the link it says on the customer service page:

"You can cancel your order in full before it is dispatched.

If your order is being prepared for dispatch when you make your cancellation request, we cannot stop the parcel from being sent out. Consequently, we ask you to refuse delivery by the transporter so that it can be returned to us.

Once the parcel refused by you has been registered at our After-Sales Service, you will receive a confirmation e-mail and can thus request a refund."

So can i canel it but it will still be shipped or do i still have time to cancel?

Scruff

*bump*

Anyone?

Alcatel

Best bet is to contact their customer service and ask them to do something - but, aha, good luck with Pixmania Customer Service, to say the least.........

If your order has been dispatched and it goes into the ether, it'll find it's way back to you and you don't get charged. How much of the address is missing? Could be that it'll still find its way to you.

delllat

Alcatel wrote: »

Best bet is to contact their customer service and ask them to do something - but, aha, good luck with Pixmania Customer Service, to say the least.........

If your order has been dispatched and it goes into the ether, it'll find it's way back to you and you don't get charged. How much of the address is missing? Could be that it'll still find its way to you.

chances are slim that ul get it without a line of the address,possibly in the uk it would be delivered due to the postcode but an post are really incompetent,a woman gave me an address missing the first line once and i sent the item registered,it went to england and back 3 times like a pinball and 3 weeks later it was returned to sender

Scruff

who delivers it is an post or gls? would it be worth trying to contact them?
i put in my contact number when ordering it so would they ring me?

the_syco

How different is the address from your address?

Scruff

its
Mr.Scruff
road
town
county
ireland

but because i'm getting it sent to my work address it should be

Mr Sruff
workplace name
road
town
county
ireland

There are a few other buisnesses and residential properties on the same road.

jor el

Did you pick DHL delivery? If you did, it might get through. If it comes with GLS, I'd say it's unlikely.

I ordered memory from Crucial a few months back, and in my haste forgot to add the company name to the delivery (was getting it sent to work), so it came to
Mr. El
Industrial Estate
Limerick.

Amazingly, it actually made it through to me. Was delivered by UPS, so fair play to them.

Alcatel

If it goes back to sender, you don't lose any money.

Scruff

Emergency over, had gone for the dhl option and package managed to find me despite my best efforts
Cheers all