Cannot Receive calls with Linksys PAP2T

3 Dollar Bill

Hi,

I am new to VOIP and looking for some help regarding the following:

Current Setup:

Eircom Netopia 2247NWG > Linksys PAP2T > Telephone Handset

I cannot receive incoming calls on the handset. When I dial my freespeech extension 669XXXX from my Eircom landline, I get the automated response "This is a recorded message from Eircom, we're sorry but we cannot connect your call because the number you have dialed is not in service."

Also on outbound calls to either my Eircom landline or Vodafone mobile, The caller ID is blocked.

Any ideas
Cheers

Some_Person

Did you forward ports in your router for the PAP2T?
Try forwarding UDP ports 5060,5061 and 16384 to 16386 in your router. If that doesn't work try putting the PAPT2 in the routers DMZ or turn on NAT keep alive enable in the PAP2T.

3 Dollar Bill

Some_Person wrote: »

Did you forward ports in your router for the PAP2T?
Try forwarding UDP ports 5060,5061 and 16384 to 16386 in your router. If that doesn't work try putting the PAPT2 in the routers DMZ or turn on NAT keep alive enable in the PAP2T.

Many Thanks for your reply, I solved the problem. I was dialing the freespeech extension directly without dialing the access number. Freespeech didn't email the instructions on how to receive a call. If was only when I setup a free trial with Blueface that I realised what the problem was.

FreeSpeech Access Number: 01-4407400
Blueface Access Number: 01-5242025.

Cheers