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Firefox staying resident in memory

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  • 05-03-2009 3:07pm
    #1
    Thomas
    Registered Users Posts: 168 ✭✭


    Hi all,

    I've a problem with Firefox ever since I got my new HP laptop running Vista SP1. I use FF 3.08 and it works fine for a while (could be half an hour or more sometimes) and then the internet connection stops working. I can startup another browser like IE or Chrome and it will work away fine.

    If I close FF, it leave the screen and taskbar but stays in memory when I open up task manager and I am unable to force it to close. If I click on the FF link on the Start Menu it says FF unable to start because another session is already open!

    When I shut down Vista (which takes ages when this happens) it will restart and FF will work away as normal again for a while.

    I've tried a full uninstall, delete the directory and re-install but it seems to make no difference. Anybody got any ideas / experiencing same?

    Thanks,
    Tom


Comments

  • Options
    #2
    M@21
    Closed Accounts Posts: 61 ✭✭M@21


    Thomas,
    Did you re-install the OS or just Firefox itself.
    If you only did firefox, then I would suggest you look at doing a full anti-virus sweep of your system. There are a number of free AV products online that you could run - Kaspersky or Microsoft's onecare.live scanners to name a couple.
    Don't just rely on your own systems AV.
    Hope this helps.


  • Options
    #3
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,011 Mod ✭✭✭✭yoyo


    Try deleting the firefox default profiles allowing them to be re-created to see if it solves the problem, also try running firefox in "No Addons" mode from the start menu to see if its a dodgy addon causing it

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • Options
    #4
    Jack Bracken
    Registered Users Posts: 188 ✭✭Jack Bracken


    Are you using ZoneAlarm by any chance? Had a problem like this a while ago and ZA was at fault.


  • Options
    #5
    Thomas
    Registered Users Posts: 168 ✭✭Thomas


    Jack - I am using Zonealarm as it happens - how did you resolve it?

    M@21 - I only installed FF again - I didn't bother reinstalling Vista. I don't think there is any virus - I'm a fairly experienced user and havent been using anything dodgy.

    Yoyo - I've created a new profile thus avoiding the default one and will see how I get on.


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    #6
    Jack Bracken
    Registered Users Posts: 188 ✭✭Jack Bracken


    I uninstalled Zone alarm and replaced it with Sygate. Not an ideal solution, but it works. Zone Alarn doesn't seem to like playing nice with firefox, and I don't think the issue has been resolved.

    EDIT: And happy Paddy's day! ^_^


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