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Terrible customer serice from Laptops Direct

  • 04-03-2009 8:19am
    #1
    sirspamalot
    Registered Users, Registered Users 2 Posts: 98 ✭✭


    I ordered a hi-spec Acer three weeks ago. They persuaded me to take a "final inspection" (at extra cost) which ultimately left me without a key component.

    Final piece arrived today.

    Terrible customer response, they sent the missing item off to wrong address TWICE and then tried to blame me. The women in Huddersfield must REALLY hate their jobs.

    Although the "list" price is very competitive, if ANYTHING at all goes wrong you are looking at a frustrating and ultimately expensive attempt to get satisfaction.

    They are worse then Ryanair. I will NOT use them ever again.
    CAVEAT EMPTOR!!

    Regards,

    S.
    Failed to load the poll.


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