Making sense of car hire bill

corblimey

(Feel free to move)

I have to put in expenses today for a business trip I took that involved car hire and I'm confused by the bill. Can anyone who's recently hired a car from Hertz (or similar) explain it to me. I don't have access to my c/c online so I don't know how much I was charged overall, but I was under the impression that I'd paid a deposit when I booked online and then paid the rest when I returned the car:

Sub Total:                                  x.xx GBP
Voucher credits:                            y.yy GBP
Rental Transaction Amt:                     z.zz GBP
(this is x.xx less y.yy)
Exch Rate 1.18
Transaction Currency:                       e.ee EUR
(this is z.zz multiplied by 1.18)
AMOUNT DUE:                                 z.zz GBP

So can you tell from looking at this what I've been actually charged, this Voucher Credits thing is throwing me off, it mentions a PPV no but I can't find what this means on the Hertz site - is that perchance the deposit I paid online and should I be multiplying the Sub Total by 1.18 to get the actual total total I paid?

Kartale

Possibly pre payment voucher ?
the amount due is what you owe.
Ring them up

corblimey

Kartale wrote: »

Possibly pre payment voucher ?

Wouldn't that imply that I pre-paid it online?

Kartale

Yes, but that makes sense.

Sub Total: x.xx GBP
Voucher credits: y.yy GBP
Rental Transaction Amt: z.zz GBP - THIS AMT IS SUB TOTAL LESS VOUCHER - (this is x.xx less y.yy)

niceirishfella

Wow - its was cheap, only z.zz GBP in total, I must remember to use Hertz in the future.

R.O.R

Do you have the rate code? If you post that (WVR1GB or similar) and I rack my brains hard enough I should be able to tell you whether it was pre-paid or not.

Not dure what the voucher credits are, never really saw the bills - just the reservations.

***EDIT***

PPV is Pre Paid Voucher. Must have been pre-paid.

Did you add additional driver or equipment, or return without a full tank? Pre-paid should include all you need, unless you fell for the additional insurance.

corblimey

R.O.R wrote: »

Do you have the rate code? If you post that (WVR1GB or similar) and I rack my brains hard enough I should be able to tell you whether it was pre-paid or not.

I don't see anything like that on the receipt or rental record

R.O.R wrote: »

Did you add additional driver or equipment, or return without a full tank? Pre-paid should include all you need, unless you fell for the additional insurance.

There were some additional charges, but nowhere near the 'extra' amount (z.zz in my op)

R.O.R

corblimey wrote: »

I don't see anything like that on the receipt or rental record


There were some additional charges, but nowhere near the 'extra' amount (z.zz in my op)

Give customer service a call and get them to breal down what the charges are for.