A360 Virus... HELP!

shoefloozy

Hi I was on my PC when a warning came up... Virus Found, take quick action, press here which I did, its called A360 and I googled it and its defo a virus, I can't deleate it, anyone help me please. Thanks.

yardeyar

I followed the above steps and installed the recommended downloads and I still have A360?

numbnuts

yardeyar wrote: »

I followed the above steps and installed the recommended downloads and I still have A360?

Please download ATF Cleaner by Atribune from http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25 . Save it to your Desktop.

Run ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.
• Click Exit on the Main menu to close the program.
• Shutdown/restart the computer.

Next Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
  The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
• Please post contents of that file in your next reply.

Please download HijackThis© from one of the following sites:
• http://www.thespykiller.co.uk/files/HJTsetup.exe
• http://downloads.malwareremoval.com/HJTsetup.exe
• http://security-central.us/downloads/HJTsetup.exe
At the download prompt, choose "Save"
• Navigate to the saved file and double-click the installer, HJTsetup.exe
• By default, HijackThis will be installed on your computer at C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut
• When the installation is complete, double-click the HijackThis icon on your desktop
• Select "Scan"
• When the scan is completed, select "Save log"
• Select a name for this first log and a text file will be produced in Notepad.
• Please UNcheck Word Wrap in Notepad (Click Format > UNcheck Word Wrap)
• Copy the text file and paste it as a reply
• Do NOT fix anything with HijackThis yet. Most of what is found is harmless or even required
• Close HijackThis and Notepad





Paddy...

yardeyar

Hi Paddy thanks for the reply, when I try to run a full scan with Malwarebytes and press scan, the page appears for a few seconds and disappears, I can see the pc trying to start the scan as in I can see the time elapsed seconds going 1... 2.... 3 and then it disappears. Help Please!

ActorSeeksJob

do this

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   • Tools->Options->Main tab
   • Set to "Always ask me where to Save the files".
2. During the download, rename Combofix to Combo-Fix as follows:
   
   
   
   
   
   
3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

   ---

   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

     ---

   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

   ---

7. Double click on combo-Fix.exe & follow the prompts.
8. When finished, it will produce a report for you.
9. Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

yardeyar

Hi, I think it fixed, I dont know how to foward the Note pad list, but anyway PC fixed and thank you very much for all your help, I wouldn't be the greatest on a pc but I think its fixed. YEAH!

9233fh

Hey "Actorseeksjob"! I got that virus on my computer also (which was sooo annoying) and I just want to say thanks for posting the above which I used and successfully got rid of A360 Virus. Thanks again!

virshe

Thanks actorseeksjob. Problem solved!

woop

I also had this problem

spider77

I got this virus yesterday on my laptop. I removed the A360 file from program files. I then downloaded ccleaner and ran this. Next I downloaded the malwarebytes anti-malware and rebooted PC when prompted. My internet was not working properly during all of this action but seems okay again now and the A360 prompts when using the internet are gone. How can you be sure it is fully removed and that other files are still not infected?