Someone accessed my PayPal account....

JohnCleary

Had a thread in AH as I didn't think it was real, but it is

Someone accessed my PayPal account and bought a 400euro laptop on eBay

I spotted it, account was set to limited

I started a PayPal dispute/unauthorised transaction
Changed Password
Changed Security Questions

Rang the bank - they confirmed payment went through. Asked for chargeback, they said to contact PayPal first and try to resolve it

Knowing that PayPal have a sh1te customer service, what would be the best thing to do to get my money back?

Thanks folks

jor el

Contact the recipient, and tell them not to send the laptop, and ask them to refund the payment. Also tell Paypal what happened.

DonJose

What happened to your other thread? I replied to that.

therewillbe

Had a similar problem a few years back.Got sorted in the end,a bit on the slow side.Thats why I stopped using them.Once bitten & all that.

JohnCleary

jor el wrote: »

Contact the recipient, and tell them not to send the laptop, and ask them to refund the payment. Also tell Paypal what happened.

Thanks, have done

DonJose wrote: »

What happened to your other thread? I replied to that.

Got rid of it from AH for obvious reasons

therewillbe wrote: »

Had a similar problem a few years back.Got sorted in the end,a bit on the slow side.Thats why I stopped using them.Once bitten & all that.

Thanks, can you give a short summary of the process?

JohnCleary

SORTED!

PayPal accepted that it was a fraudulent transaction, seller refunded all the money, money now back in Credit Card

All in less than 18 hours - A new PayPal record??

jor el

Good result. Good for the seller too, as he would have been out of pocket if he had sent the laptop.

JohnCleary

jor el wrote: »

Good result. Good for the seller too, as he would have been out of pocket if he had sent the laptop.

Yup, I had him e-mailed within an hour of auction end (as I got the email from PayPal) warning him not to send it. If he'd have sent the laptop it could have been a different story

Now that it's all done and dusted, here's a Google Map of the delivery address that the scammer gave:

http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=Jl.Parangtritis,+Mantrijeron,+Yogyakarta&sll=-7.819534,110.36508&sspn=0.002381,0.003455&ie=UTF8&ll=-7.819571,110.367301&spn=0.004762,0.010986&t=h&z=17

It's within about within a 60 house radius of the "A" icon - FFS, there's swimming pools in half thouse houses :eek: :mad:

jor el

Bangalore? I would hope the seller would have smelled a rat. Where was the seller based actually?