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Paypal & the 21 day 'hold' on funds

  • 18-02-2009 8:14am
    #1
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭


    Anyone had any problems with this as a seller? Some googling produces some real horror stories about unwarranted chargebacks.

    I just sold some tickets on Ebay and have had an email from Paypal saying they've been paid for but the funds are on hold as it's considered a 'risky' transaction (high-ish value and something I don't usually sell). I know it's a buyer protection thing Paypal have initiated but I'm a little bit iffy about posting without having the cash in my account...


Comments

  • #2
    ttilting
    Closed Accounts Posts: 106 ✭✭ttilting


    as long as you don't rip the customer off you'll be fine . . . . If you dont send the tickets now you are asking for trouble! ..... Trust Pay pal! send them!


  • #3
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭pow wow


    Ah well I did mean I'd refund the buyer if I didn't post them! I sold some other tickets a few days ago and there was no hold placed on the funds...hence the iffyness!


  • #4
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,461 CMod ✭✭✭✭Nody


    ttilting wrote: »
    as long as you don't rip the customer off you'll be fine . . . . If you dont send the tickets now you are asking for trouble! ..... Trust Pay pal! send them!
    But make sure it is signed for postage or you're in for a potentially nasty surprise.


  • #5
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Yes, registered post is a definite, otherwise the buyer could claim non receipt and you'd not be able to do anything to stop the charge back.


  • #6
    jackbauer
    Registered Users, Registered Users 2 Posts: 685 ✭✭✭jackbauer


    they can still claim non receipt. They just say you posted an empty envelope. Paypal always side with the buyer. my advice refund and walk away.


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