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Curry/PCWorld

  • 17-02-2009 11:59am
    #1
    consie
    Registered Users, Registered Users 2 Posts: 8 ✭


    I have read some dreadful posts in the past on buying a laptop with currys/pcworld as there are serious quality issues. I have vouchers for Currys which I was going to use to purchase one but am really nervous now.
    I wondered if I bought an item to the value of my vouchers and returned it within the 7 day policy am I entitled to a cash refund or will I only be refunded via voucher as that was form of payment.
    If I got a cash refund I could purchase in a more reputable store.
    Any advice folks.......... please


Comments

  • #2
    mick.fr
    Closed Accounts Posts: 1,974 ✭✭✭mick.fr


    Just buy from Dell. They are dead cheap now and way better quality.


  • #3
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    It's their choice. I'd be amazed if you got a cash refund though. You'd more likely be offered a credit note.


  • #4
    shellyboo
    Registered Users, Registered Users 2 Posts: 5,883 ✭✭✭shellyboo


    Anytime I've bought goods on a gift card I've been told to retain the card in case I want to return the item.

    In any case, you won't be 'entitled' to anything if you buy something and just bring it back - unless it's actually faulty, the store's under no obligation to refund you.


  • #5
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    How much vouchers do you have? Are we talking €800, €1000, or just €200? Well meaning relatives can do stupid things, eh? If it's a decent sum of money, look into the reviews of the laptops they do, and pick the best one. If it's only €200 or so, look into getting an accessory.


  • #6
    projectmayhem
    Registered Users, Registered Users 2 Posts: 9,480 ✭✭✭projectmayhem


    consie wrote: »
    I have read some dreadful posts in the past on buying a laptop with currys/pcworld as there are serious quality issues. I have vouchers for Currys which I was going to use to purchase one but am really nervous now.
    I wondered if I bought an item to the value of my vouchers and returned it within the 7 day policy am I entitled to a cash refund or will I only be refunded via voucher as that was form of payment.
    If I got a cash refund I could purchase in a more reputable store.
    Any advice folks.......... please

    Don't quite get the "quality issues" point. Fair enough you may have heard some bad reports about after-sales but I'm sure there's stories for every retailer that could send shivers down your spine... but surely the product is the same. A Sony laptop in PC World is the same as a Sony laptop in Power City...


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