Eset AV Problems

fi

Sorry this may be the wrong place to ask this.... but

i recently got eset AV and installed on my dell laptop, however, although it is great it has one major flaw or problem with my machine, and that is i can no longer use my USB ports, which is frustrating as i work of an external HD.

When i plug in my USB the following happens... the laptop freezes and you have to remover the battery to reboot, when it reboots with usb connected it works fine, but if you add anotehr usb say your phone or camera or ipod the same thing happens.

Please help me.

oh i do not have any other AV installed im running xp sp3

Thanks in advance

Tallon

First, this should be in Virus & Malware Removal!

Second, did you get Eset from a trustable source? IE, could it be infectious?

Third, Have you tried uninstalling it from your laptop and trying that?

Fourth, if you right click on my computer > properties > hardware > device manager, is there any little yellow triangle signs?

fi

First, this should be in Virus & Malware Removal! I didnt put it in there as i dont have a virus but i see your logic!

Second, did you get Eset from a trustable source? IE, could it be infectious? No its a pure copy

Third, Have you tried uninstalling it from your laptop and trying that?think i have done that about 6 times now trying different things to do, ie with usb plugged in usb plugged out, i am an experienced user but this one is byond me!

Fourth, if you right click on my computer > properties > hardware > device manager, is there any little yellow triangle signs? not one

Tallon

I wasnt giving out about not being in V&M, I was more hinting at the MODs, but also you might get a better response in there as Eset is an AV!

Anyway, Dont really know a quick fix, I would say back up everything and reinstall windiws but I suppose you cant since you cannot connect USB's

fi

No worries, i have had to uninstall it.

but if anyone knows a fix i would put it back using AVG for now!!

Tallon

wait, is it working now that youve uninstalled it?

fi

yes it works, its the eset that prevents it.

Tallon

Are you using Vista?

I have a copy of Nod 32 if you want it!

fi

Thank you so much, but i have installed this on my main pc in the house and it works fine, there is some conflict on this machine.

i have tried everything!

Tallon

Cool, No prob