If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UAN number

lukeUCD · 2009-02-04 11:28:26

hey all trying to get BT bb in my new house, the problem is they need the Universal account number, the last tenants in the house had perlico so we rang them to try get the UAN but they said they cannot give it to us and that we would have to get eircom to disconnect and reconnect the line again, is there any way around…

04-02-2009 11:28am

#1

lukeUCD

Closed Accounts Posts: 142 ✭✭

Join Date: February 2004

Posts: 110

hey all

trying to get BT bb in my new house, the problem is they need the Universal account number, the last tenants in the house had perlico so we rang them to try get the UAN but they said they cannot give it to us and that we would have to get eircom to disconnect and reconnect the line again, is there any way around this issue?

0

Comments

#2 04-02-2009 11:37am

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

The UAN is not just linked to the line, it's also linked to the renter. So, your UAN will be different to the previous tenant. Only eircom can give these out, so you need to ring eircom to activate the line and give you the account number.

If the line is already active, and with Perlico, then the previous tenant needs to cancel it first.

0