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Laptop wireless network internet connection

  • 02-02-2009 4:00pm
    #1
    padjose
    Registered Users, Registered Users 2 Posts: 18 ✭


    I am just after connecting to broadband with Vodafone at home on my desktop, but I have a problem with the wireless internet connection to my lap top. The wireless signal is coming through which is strong but when I go to connect to the internet "page cannot be displayed" shows up. Vodafone tech support insist that it is a problem with the lap top which is a Dell latitude D600 and the operating system is Windows XP. I have gone through the trouble shooting guide on Dell tech support but again with no success. Can anyone help me out here?:confused:


Comments

  • #2
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    It's not clear what your problem is.

    Are you having a problem with the Vodafone card, or having a problem with the WiFi connection?

    What security software do you have installed?


  • #3
    padjose
    Registered Users, Registered Users 2 Posts: 18 ✭padjose


    The problem must be with the Laptop, I think! The WiFi connection is there but when I go to connect all I get is page not displayed. I have Symantec Anti-virus software, and I have tried turning it off and then connecting but still no joy?


  • #4
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    seen that in a pc at the weekend uninstalled ie 7 went back to ie 6


  • #5
    padjose
    Registered Users, Registered Users 2 Posts: 18 ✭padjose


    It is IE 6 that is on the lap top so unfortunately i dont think that is the problem unfortunately!


  • #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    are you able to access your routers page via wireless???

    I think the IP address is 192.168.1.1

    type that into your web browser and see..

    see what comes up?

    if nothing, maybe

    start > run > cmd > ipconfig/all


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  • #7
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    padjose wrote: »
    The problem must be with the Laptop, I think! The WiFi connection is there but when I go to connect all I get is page not displayed. I have Symantec Anti-virus software, and I have tried turning it off and then connecting but still no joy?

    It's still not clear where your problem is.

    1: Switch off WiFi and see if you can access the net with the Vodafone card

    2: Remove the Vodafone card and see if you can access the net with Wifi

    3: Can you access the net with a standard ethernet cable in the back of the laptop (with Wifi and Vodafone switched off/disconnected)?


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