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Rigney Dolphin - Any Good ?

  • 23-01-2009 1:57pm
    #1
    Registered Users, Registered Users 2 Posts: 176 ✭✭


    Hi,

    I have been offered an interview up in Rigney Dolphin, does anyone know what they are like to work for ?

    Thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 3,245 ✭✭✭old gregg


    I had one business encounter with Frank Dolphin many years ago when the company was starting out and found him to be very professional. Based on that experience and from what I know of the man and the way he operated while chamber head honcho I'd have no hesitation in recommending the company as top notch


  • Registered Users, Registered Users 2 Posts: 2,657 ✭✭✭trishw78


    hope the interview goes well, I knew an office manager up there she loved working for them.


  • Registered Users, Registered Users 2 Posts: 276 ✭✭swanvill


    Rigney Dolphin the recruitment consultants I have found very poor.
    Speaking from a candidate's point of view, will contact you about a role, slow to return phone calls and do not update candidates on how the role/application is progressing


  • Registered Users, Registered Users 2 Posts: 2,657 ✭✭✭trishw78


    as a recruitment agency I agree they aren't the greatest, but they do offer secretarial services


  • Registered Users, Registered Users 2 Posts: 2,272 ✭✭✭merlante


    MassDeb8r wrote: »
    Hi,

    I have been offered an interview up in Rigney Dolphin, does anyone know what they are like to work for ?

    Thanks.

    Depends on the job I'd say.

    As for the call centre, as one of the most 'efficient' around, you're not going to get too many coffee breaks in there, and from what I hear, you work very hard.


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  • Closed Accounts Posts: 134 ✭✭well butty


    Frank Dolphin is top class. Gives wonderful consideration to his staff. Worked there and AOL. Different outfit altogether


  • Closed Accounts Posts: 64 ✭✭suirfire


    Hi MassDeb8r I worked for Rigney and Dolphin is the job in the call center if so i hope you like working untill 12pm 7 days a week and sitting there for 9 hours a day saying the same thing listing to irate calls ?? if so and you can do this on the minimum wage then this is the right job for you lol give it a go you never know but the staff are a good laugh



  • Registered Users, Registered Users 2 Posts: 3,969 ✭✭✭christophicus


    One of my mates is working in there atm for UPC. He said they used to be fairly easy going, but recently they have become alot more strict as to how long you take on calls etc.


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    suirfire wrote: »
    Hi MassDeb8r I worked for Rigney and Dolphin is the job in the call center if so i hope you like working untill 12pm 7 days a week and sitting there for 9 hours a day saying the same thing listing to irate calls ?? if so and you can do this on the minimum wage then this is the right job for you lol give it a go you never know but the staff are a good laugh


    Beats the dole though doesn't it.


  • Registered Users, Registered Users 2 Posts: 7,020 ✭✭✭BlaasForRafa


    Mossy Monk wrote: »
    Beats the dole though doesn't it.

    Aye, I've heard its a miserable place to work but a jobs a job at the moment.


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  • Closed Accounts Posts: 5 iipmm


    as a recruitment agency they are the worst ever. never helpful and never ring back. the same goes for hartley people. absolutely useless!


  • Closed Accounts Posts: 269 ✭✭m3llowship


    I've been working at RD for two years now. Part and Full Time. Part time at the moment cos I am back in College.

    I work in the call centre area. It's not the greatest job in the world but the money I am on is decent and I never work past 9 in the evening.

    It all depends on what campaign you work on. Mine finishes at 9. The biggest one works til midnight.

    All in all, its not too bad a place to work, I've had way worse jobs. And as with all call centres, the staff are good fun.


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Its call center work, some people love it others hate it....unless you've done it before nobody can tell you if you'll like it or not.


  • Registered Users, Registered Users 2 Posts: 30 ainz


    Hi OP,

    Just wondering how you got on with the interview, i know it was a while back now but they are looking for people at the moment and i was thinking about applying.

    Thanks.


  • Registered Users, Registered Users 2 Posts: 176 ✭✭MassDeb8r


    Hi Ainz,

    I didn't take the job in the end mainly because they wanted me to work for several different companies...at the same time! I was offered another job which I took and am luckily still in!

    Also did you know that they outsourced the National Consumer Agency too -- so every time you ring the NCA you get through to a call centre in Waterford and someone that could be handling NCA calls one minute and working for Meteor the next

    Not my cup of tea thank you!

    Call centre work is depressing anyway but I suppose in the current times it's better than nothing, just about.


  • Registered Users, Registered Users 2 Posts: 725 ✭✭✭Funfair


    Delivered out there a good few times, found most of the staff a very friendly bunch and Eva the girl at front desk was always more then helpful.

    My impression of the place was they all seemed to like what they were doing and looked a well run organisation


  • Closed Accounts Posts: 455 ✭✭Elbows22


    MassDeb8r wrote: »
    Hi Ainz,

    I didn't take the job in the end mainly because they wanted me to work for several different companies...at the same time! I was offered another job which I took and am luckily still in!

    Also did you know that they outsourced the National Consumer Agency too -- so every time you ring the NCA you get through to a call centre in Waterford and someone that could be handling NCA calls one minute and working for Meteor the next

    Not my cup of tea thank you!

    Call centre work is depressing anyway but I suppose in the current times it's better than nothing, just about.

    Its the same as any job - It is wat u make it. If you go in there with the impression its going to be terrible then guess what..... it is going to be terrible.
    Me personally ive worked there for the last 5 months in the upc sales department and its is my current job. From my experience it is a very well run business up there. Nice staff, friendly people and if your willing to work for it then the pay can be good.
    As regards NCA - there not the same staff as Meteor, totally seperate.
    Nothing worse than someone thinking there too good for any job :cool:


  • Closed Accounts Posts: 2,542 ✭✭✭dayshah


    Elbows22 wrote: »
    Nothing worse than someone thinking there too good for any job :cool:

    He/She just got offered a better suited job for themselves. Why be nasty?


  • Closed Accounts Posts: 455 ✭✭Elbows22


    dayshah wrote: »
    He/She just got offered a better suited job for themselves. Why be nasty?

    Not being nasty but why bad mouth a company that has taken on over 100 people in the last 4 months? Name one other place in Waterford thats done that... In this day and age anyone should be glad of any job


  • Registered Users, Registered Users 2 Posts: 5,728 ✭✭✭dazftw


    Elbows22 wrote: »
    Not being nasty but why bad mouth a company that has taken on over 100 people in the last 4 months? Name one other place in Waterford thats done that... In this day and age anyone should be glad of any job

    They took on a 100 probably cause 100 left :rolleyes: Its not unknown for call center's to be constantly recruiting.

    My brother got a job out there and he left after about 2 weeks. He was told he would get 3 weeks training and he was put out on the floor on his own after 1. He said he didn't know what he was doing half the time it was so frustrating. He didn't think he was too good.

    The one thing though about these places is the staff are nearly always really friendly. All young 18 - 25 year old's who would be very social. I know a few and they're all nice people.

    Network with your people: https://www.builtinireland.ie/



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  • Closed Accounts Posts: 7,818 ✭✭✭Minstrel27


    dazftw wrote: »
    They took on a 100 probably cause 100 left :rolleyes: Its not unknown for call center's to be constantly recruiting.

    There is hardly anyone leaving those jobs these days.


  • Registered Users, Registered Users 2 Posts: 3,252 ✭✭✭deisedevil


    dazftw wrote: »
    They took on a 100 probably cause 100 left :rolleyes: Its not unknown for call center's to be constantly recruiting.

    Are you talking about years ago? Haven't seen many people leaving any jobs in call centres or anywhere else for that matter these days. Attrition in call centres in Ireland doesn't even get discussed these days.


  • Registered Users, Registered Users 2 Posts: 5,728 ✭✭✭dazftw


    Yeah sorry I was talking to my girlfriend the other day and she said its not like it use to be. Years ago they would always be taking people on. I suppose things have gotten real bad now people aren't leaving.

    Network with your people: https://www.builtinireland.ie/



  • Closed Accounts Posts: 2,542 ✭✭✭dayshah


    Elbows22 wrote: »
    In this day and age anyone should be glad of any job

    No they shouldn't. People shouldn't be forced to dress up like Osama bin Laden while children fire paintballs at you for a few dollars an hour. That's a job people do in the US, but I think people should be allowed have dignity and that the notion that people 'should be glad of any job' is a whole load of crap. Sure why don't we all prostitute ourselves, its a job, right?

    I don't think call centre work many people's dream job. The OP had a bit of luck and was offered a better job, so rejected the Rigney Dolphin job. You really think they should have taken the worse job just so people don't think they consider themselves too good for call centre work.

    Why begrudger someone for taking a better job?


  • Registered Users, Registered Users 2 Posts: 9,472 ✭✭✭AdMMM


    In this day and age anyone should be glad of any job

    I absolutely ****ing loath that phrase! Unemployment is teetering around 15%. That means that 85% of people considered able to work, are in employment. I see nothing lucky about that! In fact, you're merely unlucky to not have a job at the moment!


  • Registered Users, Registered Users 2 Posts: 51,054 ✭✭✭✭Professey Chin


    dayshah wrote: »
    Why begrudger someone for taking a better job?

    Because he still works there :pac:


  • Closed Accounts Posts: 1,165 ✭✭✭deisedave


    I have an interview in the morning for them, any tips? Really need a job :(


  • Registered Users, Registered Users 2 Posts: 9,200 ✭✭✭kensutz


    Is it an interview or assessment day?


  • Closed Accounts Posts: 1,165 ✭✭✭deisedave


    kensutz wrote: »
    Is it an interview or assessment day?

    I was told that I am going to be assessed about my computing skills and interviewd;) I know my way around a computer fairly well. Anyone know what to expect at all or any tips, I would be very grateful:D


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  • Registered Users, Registered Users 2 Posts: 9,200 ✭✭✭kensutz


    Be customer focused and aim your answers at your ability to solve problems too.


  • Closed Accounts Posts: 1,165 ✭✭✭deisedave


    kensutz wrote: »
    Be customer focused and aim your answers at your ability to solve problems too.

    Thanks I wonder how many jobs they got and how many there interviewing getting a job would make my summer:D


  • Registered Users, Registered Users 2 Posts: 1,090 ✭✭✭wobbles


    When i worked there, the interview was fairly standard. Definately dont worry about the computer assessment. When i did it, they had a mock account where you had find the account number and just copy and paste stuff. Simple stuff really


  • Closed Accounts Posts: 1,165 ✭✭✭deisedave


    wobbles wrote: »
    When i worked there, the interview was fairly standard. Definately dont worry about the computer assessment. When i did it, they had a mock account where you had find the account number and just copy and paste stuff. Simple stuff really

    Ah I'm guessing actually getting the job now is just down to a bit of luck:o


  • Closed Accounts Posts: 7 honeyx


    MassDeb8r wrote: »
    Hi,

    I have been offered an interview up in Rigney Dolphin, does anyone know what they are like to work for ?

    Thanks.

    I heard it was possibly the worst place to work. I wouldnt go for that interview is i were you :)


  • Closed Accounts Posts: 7 honeyx


    Elbows22 wrote: »
    Not being nasty but why bad mouth a company that has taken on over 100 people in the last 4 months? Name one other place in Waterford thats done that... In this day and age anyone should be glad of any job

    You actualy dont know what your talking about. you don't work in the call center so you shouldnt tell people a ''job is a job'' when you your self dont know what type of job this is!.


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  • Registered Users, Registered Users 2 Posts: 9,200 ✭✭✭kensutz


    honeyx wrote: »
    You actualy dont know what your talking about. you don't work in the call center so you shouldnt tell people a ''job is a job'' when you your self dont know what type of job this is!.

    He is/was working there.


  • Closed Accounts Posts: 7 honeyx


    kensutz wrote: »
    He is/was working there.


    what do you mean?


  • Registered Users, Registered Users 2 Posts: 364 ✭✭xFROSTY Gx


    honeyx wrote: »
    You actualy dont know what your talking about. you don't work in the call center so you shouldnt tell people a ''job is a job'' when you your self dont know what type of job this is!.

    Elbows works in Rigney dolphin :D


  • Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭Musicman2000


    And they deserve a medal for taking on a 100 people, have to agree with honey x it is a very poor place to work, it’s the people you working with make it just bearable.


  • Registered Users, Registered Users 2 Posts: 101 ✭✭kingcurls


    A sweat shop is a bad place to work, a coal mine is a bad place to work, Sitting indoors speaking to people on the phone with a canteen nearby and a roof over your head is not "a bad place to work" people seriously need to get their heads checked, if you don't want to do the job or it doesn't suit you then don't do it.

    If you cant work the hours because you have a child or important commitments like study then that's fair enough but turning your nose up at a paying job is sickening for those who have no excuse or don't have their dream job available to them.

    The people who are saying a job is a job are referring to the fact that surely working and contributing to society is better than turning a job down and drawing social welfare because you "don't want to work in a call centre".
    I understand people don't want to do the job but come on surely its not sitting on the street begging or working for scraps in a sweatshop on the other side of the world.

    Cop yourselves on.


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  • Registered Users, Registered Users 2 Posts: 6,101 ✭✭✭MitchKoobski


    kingcurls wrote: »
    if you don't want to do the job or it doesn't suit you then don't do it.

    If you cant work the hours because you have a child or important commitments like study then that's fair enough but turning your nose up at a paying job is sickening for those who have no excuse or don't have their dream job available to them.
    Kinda contradicting yourself there?

    If you dont wan't the job don't take it, but its sickening that you won't take it?


  • Registered Users, Registered Users 2 Posts: 101 ✭✭kingcurls


    If you don't want the job don't take it, but don't claim its a bad place to work.

    There are people much worse off who wouldn't get a job in Rigney Dolphin. Some people who could walk into a job there turn their nose up at a job there for no good reason, they need to get a grip. The OP had a job to choose over the Rigney job and fair play to them but others would rather draw dole than work there? ......not sickening?


  • Registered Users, Registered Users 2 Posts: 108 ✭✭DaleB91


    Elbows22 wrote: »
    Not being nasty but why bad mouth a company that has taken on over 100 people in the last 4 months? Name one other place in Waterford thats done that... In this day and age anyone should be glad of any job

    The social welfare :p


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