An Post Problem

admiralofthefleet

this is driving me demented.
for the past while now the postman has been throwing my post into the porch and not the letterbox, the problem with this is the porch door blew off in strong winds and i havent got it fixed yet. every time i get post now its usually either soaked or blowing around my garden.
i have spoken to the postman and he has promised on numerous occasions to put it in the letterbox, but he hasnt. i even went as far as to show him the letterbox (patronising i know) but i thought doind this would have made him use the letterbox.
i have tried complaining to an post on the website but the page for residential complaints returns a 404.
does anyone know who or where i can contact?

thanks

smashey

Contact your local delivery office and ask for the DSM (Delivery Services Manager). He'll sort it.

admiralofthefleet

smashey wrote: »

Contact your local delivery office and ask for the DSM (Delivery Services Manager). He'll sort it.

cheers smashey, ill do that

Saint_Mel

Might sound like a stupid question but where is your letterbox situated. I recently had an issue with my letterbox (its a metal box) and when looking into getting one cut into my door I was told that if the letterbox is too high up, or too low down the door the postman can refuse to deliver it on health and safety grounds (danaging back etc from streching/stooping!)

admiralofthefleet

Saint_Mel wrote: »

Might sound like a stupid question but where is your letterbox situated. I recently had an issue with my letterbox (its a metal box) and when looking into getting one cut into my door I was told that if the letterbox is too high up, or too low down the door the postman can refuse to deliver it on health and safety grounds (danaging back etc from streching/stooping!)

its at waist height on the hall door

IsThatSo?

Thats perfect height. He is just being lazy especially as he could guess that your post would get wet or blown about, if he bothered to think about it...........