Have I any comeback.

Senor Willy

I got Call of Duty 4 for Christmas and the game is damaged.
I have only played it 5 times. There is a laser burn " ring " on the disc.
I did not damage it and the disc never moved when playing. I just copped it when I got to a further lever and it crashed.

The Game Store won`t replace it.
Has this happened to anyone before and what should I do about it?

keen

If the drive in your Xbox is defective you should try take it up with Microsoft.

Ring them and explain that it's broke a couple of your games so far and see how you get on.

Cpt Tremendous

Try explaining it to the store about what happened 90% of the time they will think your conning them, but ya never know, ya might get lucky. Otherwise just take it up with Microsoft but under no circumstances should you open the Xbox yourself, this will void any warranty and you will be charged for repair. Hope you get it sorted

Carroller

keen wrote: »

If the drive in your Xbox is defective you should try take it up with Microsoft.

Ring them and explain that it's broke a couple of your games so far and see how you get on.

Not a chance microsoft will fix or replace your game for free even if it genuinely ruined your game. they will gladly fix your xbox for free if its in warranty but not your game.

charlesD

Carroller wrote: »

Not a chance microsoft will fix or replace your game for free even if it genuinely ruined your game. they will gladly fix your xbox for free if its in warranty but not your game.

Still, I think contacting MS would be the best bet, because it could be a known problem with his particular version of Xbox, so you never know he might get lucky and they might be able to help him with the game, although I agree that is not very likely at all.

Even if they don't help him with the game though, you don't want to ruin another game, so getting the Xbox fixed, if this is really the problem, is imperative.

Cpt Tremendous

charlesD wrote: »

Still, I think contacting MS would be the best bet, because it could be a known problem with his particular version of Xbox, so you never know he might get lucky and they might be able to help him with the game, although I agree that is not very likely at all.

Even if they don't help him with the game though, you don't want to ruin another game, so getting the Xbox fixed, if this is really the problem, is imperative.

I agree there, he definitely doesn't want to have more games ruined, especially with the prices they are. Personally I find it unusual that the game is showing signs of damage consistent with the console being moved or impacted while the game was running, especially as it was in mid game when it happened.

I'm not calling you a liar or anything and it is quite possible that you do have a genuine case, but you will never prove it to Microsoft. And seeing as you haven't had this trouble with any more of your games before or since Im thinking you should just let it go my friend:)

chrislad

I believe most companies have a disc replacement service. Try contacting Activision.

Carroller

chrislad wrote: »

I believe most companies have a disc replacement service. Try contacting Activision.

Xbox have a disc repair service...just not free 15 euro for the repair.

Absolam

I'd try Activision.. chances are they'll replace it free of charge, bar postage.