O2 - contract renewal

Darando

I am currently out of contract with O2. (bill pay).

Had a look around and tbh havent seen the others offering anything much better value wise than what I am currently on.

Could I get anything off O2 for renewing to a 12-month contract? (I don't need a new phone or anything) - just wondering if I could get extra minutes/discount on joining broadband for signing a new contract.

Has anyone been in a similar position???

(spend is prob €50 a month btw)

O2_Daryll

Call O2 on 1909 and say you want to talk to the reach out department about renewing your contract. They may have something for you.

Darando

"reach out department"???

Ah-Watch

Darando wrote: »

"reach out department"???

The department who you talk to who may be able to give you something for free for you to stay with 02 and not move network like extra minutes or texts!

O2_Daryll

What he said

Darando

Didn't know such a dept/ existed.....heard of customer care/account review.

I won't hold my breath though.

Ah-Watch

Darando wrote: »

Didn't know such a dept/ existed.....heard of customer care/account review.

I won't hold my breath though.

Dont hold your breath too long!:L:L my uncle who was on 02 for 13 years and a monthly spend of 60e was offer a silver upg after 1 and a half years and all the department offered was 100 free messages a month for 6 months(he never texts so that was useless, they basically said thats all! Wont offer extra minutes) so lets say he's no longer loyal to 02 and he's on Vodafone now and finds it much better. Happy shopping!

krudler

Ah-Watch wrote: »

Dont hold your breath too long!:L:L my uncle who was on 02 for 13 years and a monthly spend of 60e was offer a silver upg after 1 and a half years and all the department offered was 100 free messages a month for 6 months(he never texts so that was useless, they basically said thats all! Wont offer extra minutes) so lets say he's no longer loyal to 02 and he's on Vodafone now and finds it much better. Happy shopping!

Sounds about right, theres no double or extra minutes offers going at the moment so maybe line rental and text bundles is all they'll offer as there's no overriding upgrades either

Darando

krudler wrote: »

Sounds about right, theres no double or extra minutes offers going at the moment so maybe line rental and text bundles is all they'll offer as there's no overriding upgrades either

Thats what I was thinking, last time I upgraded/signed up again I received a special offer of double minutes for 10 months and extra texts. Haven't seen any of those offers recently - so after hearing on here what little their reach out team offers - I might just hold off until I see a similar good offer appear on their website. Although that might never happen!!!

O2_Daryll

You do not have to commit to a deal after speaking to them. It would be worth a phone call just to see what they do have to offer at the very least.