Quinn Direct...sneaky sneaky?

Savman

Just notice they've changed to 1890 number whereas they were always 1850 callsave, anyone else notice this? And they seem to have implemented a three-tier system, with bizarrely enough, the most expensive calls restricted to existing customers.

Quotations 1800 89 1890 free

Customer Care 1890 89 1890 expensive

Claims 1850 858 530 callsave

1890 wrote:

Unlike 1850, callers will pay the local rate for the duration of the call, for example a 5 minute call to you will cost your customer 25.35c.

So if you're a new customer, it's free for you. But if you are an existing customer and want to contact them, 1890 all the way. Well at least for claims they've kept it somewhere in the middle :rolleyes:

Cookie_Monster

Savman wrote: »

Customer Care 1890 89 1890 expensive

I'm surprised they even have a number for this:D

green-blood

well ya gotta claim back those Anglo shares somehow !!!

Savman

Cookie_Monster wrote: »

I'm surprised they even have a number for this:D

:D

Ah no they've always been ok with me, having a bit of a stalemate with them now but I've had a good run

Stark

Most insurance companies have 1890 numbers for everything including claims and quotations. So they're actually slightly cheaper than the competition in that regard.

Cookie_Monster

green-blood wrote: »

well ya gotta claim back those Anglo shares somehow !!!

By ringing a motor insurer

Anan1

Just call quotations & ask to be transferred.

Savman

Stark wrote: »

So they're actually slightly cheaper than the competition in that regard.

How many times have I heard that in reference to QD

Savman

Anan1 wrote: »

Just call quotations & ask to be transferred.

Emails ftw.

Stark

I wouldn't expect satisfaction from any company by e-mail tbh.

Wossack

Stark wrote: »

I wouldn't expect satisfaction from any company by e-mail tbh.

I email my bike insurer and ask them to call me :P

niceirishfella

1890 -blah, blah , blah...............big deal..........at least the 1890 number takes you to Fermanagh, Cavan, Kells or Dublin or with the medical insurace, Cork.......not Mumbai, India.......unlike others in the insurance game.
Quinn is a massive employer here and in this day and age, we should be appreciative of that or any other business that stays here, invests here and employs here.

Savman

niceirishfella wrote: »

Quinn is a massive employer here and in this day and age, we should be appreciative of that or any other business that stays here, invests here and employs here.

That you, Sean?

Stark

To be fair, they do get a lot of stick when other cowboy insurers (*cough* AXA) get off easy.

partyguinness

Cookie_Monster wrote: »

By ringing a motor insurer

Cookie Monster- I think that went straight over your little head...how cute..:)

mountainyman

niceirishfella wrote: »

1890 -blah, blah , blah...............big deal..........at least the 1890 number takes you to Fermanagh, Cavan, Kells or Dublin or with the medical insurace, Cork.......not Mumbai, India.......unlike others in the insurance game.
Quinn is a massive employer here and in this day and age, we should be appreciative of that or any other business that stays here, invests here and employs here.

I don't agree. Contacting your insurer should be free. The problem with Quinn is they aren't an insurer at all merely an issuer of insurance certificates which they seek not to honour.

LoveDucati2

If you lived in the UK you could have a multi car policy.

Strange that we have companies that operate in both countries yet only offer that service in UK.

CJhaughey

mountainyman wrote: »

I don't agree. Contacting your insurer should be free. The problem with Quinn is they aren't an insurer at all merely an issuer of insurance certificates which they seek not to honour.

I agree, they are not a trustworthy organisation IMO, and have a serious problem with credibility.

Cookie_Monster

partyguinness wrote: »

Cookie Monster- I think that went straight over your little head...how cute..:)

D'oh... Seanie has (had) a shed load of shares in Anglo didn't he.

You think I've known that working in business and all:)

Cookie_Monster

CJhaughey wrote: »

I agree, they are not a trustworthy organisation IMO, and have a serious problem with credibility.

+1

partyguinness

Yeah I think his might have lost close to a billion euro by all accounts plus he had to resign from the board due to undeclared loans from his company.

ps. I spent €1,000.00 on Anglo shares last year at the €12 mark..oh well..

niceirishfella

mountainyman wrote: »

I don't agree. Contacting your insurer should be free. The problem with Quinn is they aren't an insurer at all merely an issuer of insurance certificates which they seek not to honour.

you dont agree with what? Quinn employing thouands here or the fact that you have to pay for a phonecall to them, like every other service provider here.
Question - does FBD, AXA, allianx have free call no's?
And what insurance co does'nt seek not to honour policys - I've yet to find one - they're all the same in that regard.