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Dell Inspiron Battery - Dead.

Unregistered. · 2009-01-12 21:45:34

First off, I've got a Dell Inspiron laptop, running XP SP3. It's ~2 years old and I have the extended 3 year hardware warrenty, i.e. parts are under warrenty for another year. My situation is that my battery is fecked and has been for a while now. It will not charge and my laptop will not run unless it is plugged in to the…

12-01-2009 09:45PM

#1

Unregistered.

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First off, I've got a Dell Inspiron laptop, running XP SP3. It's ~2 years old and I have the extended 3 year hardware warrenty, i.e. parts are under warrenty for another year.

My situation is that my battery is fecked and has been for a while now. It will not charge and my laptop will not run unless it is plugged in to the adaptor. So I think I need a new battery.....
((At this point I'd like to mention that I looked at the Setup-utility(F2) when windows boot-up, no help there.))

However what i would like to know is if anybody out there who has experienced this before, did you get it replaced under warrenty? Or did they say something like "wear and tear etc etc...". I would like to know because I really do not want to ring Dell(for obvious reasons), unless I know they will replace the battery for free under the warrenty. They've already replaced the keyboard and I'm on my third power adaptor!
I accept that it depends on the laptop usage, but I would have thought I'd get more than two years out of it! I'm not on it all day, I never game on it or anything...

Anyway, if anyone knows if they'll replaced it under warrenty or can help me so I don't have to ring Dell EVER, I'd appreciate it.

U.

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Comments

#2 12-01-2009 09:53PM

AlmightyCushion

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Batteries are rarely replaced under warranty unless it's within a few months of buying it. The more you use a battery the more you kill it. Battery technology is just plain rubbish.

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#3 12-01-2009 09:59PM

happyoutscan

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AlmightyCushion wrote: »

Batteries are rarely replaced under warranty unless it's within a few months of buying it. The more you use a battery the more you kill it. Battery technology is just plain rubbish.

Agreed

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#4 13-01-2009 12:03AM

EKRIUQ

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You should have a good chance

http://www.boards.ie/vbulletin/showpost.php?p=58499681&postcount=1

I'm really thinking about going back to Dell for a laptop (had a battery replaced 2 years after my warranty ran out).

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#5 13-01-2009 12:04AM

tba

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ebay sell em pretty cheap too, you might look there

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#6 13-01-2009 12:09PM

Unregistered.

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I wonder if i told them the battery got really really hot.... They tend not to ask twice when there could be overheating batteries looming....

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#7 13-01-2009 12:15PM

Twin-go

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Unregistered. wrote: »

I wonder if i told them the battery got really really hot.... They tend not to ask twice when there could be overheating batteries looming....

Why would you lie to them?

Battries by their design are going to deplete over time. This depends on useage and your recharging habbits.

Buy a new one where ever you get the best deal.

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#8 13-01-2009 12:26PM

Unregistered.

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Lie? I didn't say i was going to lie!

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#9 13-01-2009 01:39PM

Voodu Child

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Dell batteries have a limited warranty. 1 year or some such. And even if you extend the warranty of the laptop, the battery stays at 1 year.

Very unlikely that they'll replace it under warranty unfortunately.

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#10 13-01-2009 01:43PM

Kimbot

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I had a few in work that had the extended 3 year warranty and dell replaced the batteries no problem at all for me.

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#11 13-01-2009 01:45PM

Itsdacraic

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tba wrote: »

ebay sell em pretty cheap too, you might look there

I got one off ebay before. It was useless, after 2 months it was giving less than an hour of charge.

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#12 13-01-2009 03:51PM

justsomebloke

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why don't you just ring them and chance your luck, all they say is no however you may get a replacement battery out of it, however I think battery warranty is something daft like 6 months with dell

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#13 13-01-2009 05:29PM

Unregistered.

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Joe the Santa wrote: »

why don't you just ring them....

a-hem....

Unregistered. wrote: »

...I really do not want to ring Dell(for obvious reasons), unless I know they will replace the battery for free...

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