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channels in other disapear when i power off sky box!

  • 09-01-2009 1:50pm
    #1
    Jfin
    Closed Accounts Posts: 4 ✭


    On my spare sky box any channels i manualy tune wont save after power down.

    is there an internal battery that needs replacing maybe? its very frustrating


Comments

  • #2
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    How many channels do you have saved?

    An old bug with sky digiboxes is that when you store over 35-40 channels it can cause the lot to dissapear, so try to keep it under 30 channels.

    If it's only a small few you are saving, try to do a software update on the box, that may work, otherwise I'm stumped. :confused:


  • #3
    Jfin
    Closed Accounts Posts: 4 ✭Jfin


    Thanks, it was defo less than 30 - just the usual BBC Channel 5,4 ITV etc.
    What do i do to update again - i remember something like holding up arrow when powering on or something?


  • #4
    celticfc
    Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    Plug it out...

    Hold the backup button on the digibox (Not on the the remote)......

    Plug the box in....

    Wait for 4 lights to come up on the front panel......

    Release the backup button.....

    Finally.... Wait! :)


  • #5
    Jfin
    Closed Accounts Posts: 4 ✭Jfin


    Thats Great thanks - ill give it a go tonight.


  • #6
    byte
    Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    It's not one of those newer Pace boxes, whitish in colour, with a big green/red power button on the left? Can't recall the model number offhand, but these seem to delete other channels at will, especially when using interactive services.


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  • #7
    Avns1s
    Registered Users, Registered Users 2 Posts: 3,423 ✭✭✭Avns1s


    byte wrote: »
    It's not one of those newer Pace boxes, whitish in colour, with a big green/red power button on the left? Can't recall the model number offhand, but these seem to delete other channels at will, especially when using interactive services.

    I have this box and the problem. I have given up adding channels. I didn't make the link with the interactive stuff, but it makes sense. Thanks.

    I don't suppose there's any fix?


  • #8
    Sevenie
    Registered Users, Registered Users 2 Posts: 344 ✭✭Sevenie


    Avns1s wrote: »
    I have this box and the problem. I have given up adding channels. I didn't make the link with the interactive stuff, but it makes sense. Thanks.

    I don't suppose there's any fix?

    Had that problem, I found if you add upto 7 Channels it was ok, more than 7 and it wiped them all out.


  • #9
    Avns1s
    Registered Users, Registered Users 2 Posts: 3,423 ✭✭✭Avns1s


    Sevenie wrote: »
    Had that problem, I found if you add upto 7 Channels it was ok, more than 7 and it wiped them all out.

    Even with 2 or 3, mine still wipes them.


  • #10
    Damien360
    Registered Users, Registered Users 2 Posts: 6,782 ✭✭✭Damien360


    That is a known problem on the old grundig sky boxes. I had one of those before SKY+ and it could'nt hold more than 7 other channels in the services section. When powered off it would wipe the lot. Keep the numbers below 7 and it should be fine.


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