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Help! My Eircom BB connection...

smiddyboy · 2009-01-05 12:44:13

Hello all, Had B/B for just over a year now but in the last few weeks my connection has started to do funny things! First of all i am a pretty heavy user most months and like many, i go over my monthly d/l limit 70-80% of the time. I have started to notice that my ping times have gone to hell...my typical ping times most…

05-01-2009 12:44pm

#1

smiddyboy

Registered Users, Registered Users 2 Posts: 116 ✭✭

Join Date: January 2008

Posts: 100

Hello all,

Had B/B for just over a year now but in the last few weeks my connection has started to do funny things!

First of all i am a pretty heavy user most months and like many, i go over my monthly d/l limit 70-80% of the time.

I have started to notice that my ping times have gone to hell...my typical ping times most times of the day (including the wee hours of the morning) sits ~300ms. This makes gaming on the XBOX360 a non starter and really effects day to day browsing, streaming sites like youtube are a nightmare. I am on the 3Mb package (no upgrade here yet!) and speeds when using the internet are abysmal.

The strange thing is that using torrents i get pretty much the full speed from my connection with well seeded torrents getting ~300 kB/s.

Nothing has changed in the house with regards to connections/phone lines. I have also noticed quite a few threads with people complaining about eircom ping times, so is this something that i have to put up with? Would there be any benefit moving to another provider?

Here are my line stats and a tracert to give you an idea of my problem....

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=345ms TTL=61
Reply from 89.234.66.107: bytes=32 time=389ms TTL=61
Reply from 89.234.66.107: bytes=32 time=277ms TTL=61
Reply from 89.234.66.107: bytes=32 time=285ms TTL=61

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 277ms, Maximum = 389ms, Average = 324ms

tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms *****
2 317 ms 243 ms 203 ms b-ras1.wtd.waterford.eircom.net [159.134.155.9]
3 316 ms 377 ms 387 ms 86.43.242.70
4 377 ms 373 ms 326 ms 86.43.244.153
5 387 ms 415 ms 338 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 353 ms 331 ms * ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]
7 331 ms 354 ms 389 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Downstream Upstream
Max Allowed Speed (kbps) 3072 384
SN Margin (dB) 19.00 18.00
Line Attenuation (dB) 15.50 8.00
CRC Errors 0 1

My speed today...:eek:

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