3G Phones-e-mail problems

sensitive_soul

Hello people

I got the greatest gift of a Samsung Tocco from my amazing boyfriend for Christmas.......addicted to it......havn't let it out of my sight...

However, there's one problem niggling at me and I don't like to let gadgets get the better of me, causes sleepless nights. I have the problem of not being able to log on to hotmail, sure I get the log on page but it tells me I've entered the wrong password or address........which I know like the back of my hand and works fine on a computer, I've done it hundreds of times on the phone and it STILL wont let me log in. I have made sure cookies are enabled and rang Vodafone to see was it a setting on the phone but they hadn't a clue and basically told me it wasn't their issue.

Has anyone with a Tocco or indeed a 3G phone had this problem and any suggestions I could try?? I need my e-mail for work

Thanks a mil!

Sarah

samhail

so you actually get to the hotmail page ? but are getting an invalid username/password o.0 err

have you tried using the exact same user&pass on the computer ?
with @hotmail.com and without ?

Sam Vimes

sounds to me like you're making a little mistake that you're not noticing.

Does your password have capital letters that you're putting in as small?

Does it have any characters that aren't letters or numbers, like a % or something? If so, phone might not be sending it properly and you should try changing your password to get rid of it

Are you putting in @hotmail.com?

sensitive_soul

I've tried everything, upper case, lowercase, with hotmail.com without...so tempted to get a gmail instead....grrr

Sam Vimes

do you know someone with a hotmail address who could try to log in on your phone?

sensitive_soul

No but my boyfriend is going to play about with it for me

Worst comes to worst.shall have to accept it.

sensitive_soul

Turns out it's not me, a couple o0f friends have tried to log in to their accounts too on my 3G different sites like t-mobile and gmail, neither could sign in....

Sam Vimes

are cookies turned off on the browser

sensitive_soul

theyre enabled, that was the first thing I checked and vodafone dismissed me saying it wasnt their problem.