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Dell Vista cd

  • 23-12-2008 4:31pm
    #1
    Moriarty
    Registered Users, Registered Users 2 Posts: 6,007 ✭✭✭


    Hi,

    Quick one :) How do I get an install cd off dell for vista? Got an inspiron there last March and need to reinstall vista on it now, but there's no sign of a reinstall cd/dvd.. can I give them a ring and get them to post out a replacement copy? Anyone got any experience with this?


    Cheers :)


Comments

  • #2
    DenMan
    Registered Users, Registered Users 2 Posts: 8,181 ✭✭✭DenMan


    Where the installation files not already on your machine? While not with Dell (with Advent) I bought a laptop over the summer and when first booted there was a message asking me to back up files that would be needed for later. These were both the Windows Vista Operating System and all the Drivers. All the files were burnt to two DVD's. If your machine came with the Operating System installed and no CD's they give you the chance to make a copy in case your system collapses.

    I'm trying to give you some advice here OP, but that's why I stay away from Dell. The only thing I can suggest is contact their support team to send out an engineer with all the necessary files and get you back up and running. Have you model number and make at the ready and hopefully they can help you out.


  • #3
    Moriarty
    Registered Users, Registered Users 2 Posts: 6,007 ✭✭✭Moriarty


    I can't remember what was installed on the machine when it came, it was formatted and another os was put on it on the day it arrived :)

    I guess I'll give dell support a buzz and see what they say.


  • #4
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    Some Dell PC's have a hidden partition with the recovery files, you can access it by pressing Ctrl+F11

    What can also happen is that if you install some updates it might not work by pressing Ctrl+F11, in that case you need to run some files to reenable that feature. I think it was call something like DSR restore. Check google.


    On the bargain alerts they have a link to get a free Expert-exchange account. very handy for lots of tech questions.


  • #5
    samhail
    Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭samhail


    just got dell recently - i did get the purple reinstallation CD.
    same one ive gotten with ever dell for the past 5/10 years :)


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