KFC Enniskillen

RiverWilde

I don't know what everyone elses experiences of this particular branch of KFC is like but from now on I'll be avoiding it like the plague.

My family and I were in Enniskillen yesterday and had a good time shopping and wandering around the town. On the way home we decided to go to KFC as the traffic was bad and it seemed like the easy tasty option.

I can't say I'll ever darken their doorstep again, it seems like the worst run KFC I've ever come across. There is a guy in there who works on the restaurant floor cleaning tables and generally making an ass of himself. He was quite rude to my wife when she had a query regarding our order. We've avoided the place in the past because of him and frankly he seems like the only permanent fixture in the place, the rest of the staff having changed.

Anyway, the straw that broke the camels back is the fact that my eldest daughter has been up vomiting etc etc for the past few hours, we've considered what she ate yesterday and the only conclusion we keep arriving at is dodgy chicken at KFC.

Anyway, I was able to tolerate the brutal service in the place as I like KFC chicken, but I won't be running the risk again of it causing such problems for my children.

Riv

TestTransmission

Why dont you make a complaint to a manager..seems the obvious thing to do.

RiverWilde

Sometimes the obvious thing to do is not the correct thing to do. I'll be sending an email to KFC themselves. However, considering the fact that this place has been going downhill for the past five years, somehow I doubt a complaint to the manager would do any good.

I just do not want another parent to have to deal with one of their children becoming ill as a result of eating food produced in this place. As I said in my original post, I was able to tolerate the awful service as I like KFC chicken, but it won't be from the Enniskillen branch again.

Riv

Mint Sauce

sorry to hear that mate, but to be honest, i thinks its one of the better ones i have eaten in, dont eat in KFC very often, maybe 2 to 3 times a year, and would only be in there, fundoran, sligo, letterkenny or any one am near,

had it in eniskillen last week, didn't find the food to bad, actully better than what i expect from KFC, only complant of my visit that the service was quite slow, the whole time i was there, there was always 2 to3 people waiting with only one person serving

Scottie99

RiverWilde wrote: »

Sometimes the obvious thing to do is not the correct thing to do. I'll be sending an email to KFC themselves. However, considering the fact that this place has been going downhill for the past five years, somehow I doubt a complaint to the manager would do any good.

I just do not want another parent to have to deal with one of their children becoming ill as a result of eating food produced in this place. As I said in my original post, I was able to tolerate the awful service as I like KFC chicken, but it won't be from the Enniskillen branch again.

Riv

Maybe an email to Enniskillen environmental health?

http://www.fermanagh.gov.uk/index.cfm?website_Key=47&Category_key=133&Page_Key=223

Davy

A few years ago i had KFC and ended up being sick for two days, could barely move after it, was torture. A friend went to the same branch 2 weeks later and also got sick! It was the one in jervis shopping centre, one of their busiest i imagine.

gman2k

On a side note, I dropped into KFC (Kilkenny) the other week. Went through the drive through to pay/ collect the grub, and they told me they don't accept LASER!
WTF, I wasn't trying to pay the bill with Green Shield Stamps!

tony1kenobi

I was advised a couple of years ago not to eat from the Tullamore branch because the manager defrosted chicken by running it under a hot tap. The advice came from a guy who worked there that happened to be a chef.

thepoolgirl

Well i live in tullamore and have never been ill from our KFC so you must of been the unlucky one.:p

parsi

RiverWilde wrote: »

However, considering the fact that this place has been going downhill for the past five years, somehow I doubt a complaint to the manager would do any good.

So... it's going downhill for 5 years ...so why go to it now ?

parsi

tony1kenobi wrote: »

I was advised a couple of years ago not to eat from the Tullamore branch because the manager defrosted chicken by running it under a hot tap. The advice came from a guy who worked there that happened to be a chef.

Must have been a classy KFC to hire a Chef......

shane86

gman2k wrote: »

On a side note, I dropped into KFC (Kilkenny) the other week. Went through the drive through to pay/ collect the grub, and they told me they don't accept LASER!
WTF, I wasn't trying to pay the bill with Green Shield Stamps!

Fcuking brilliant, if only every shop followed this, or at least had a minimum amount rule. Nothing worse than being stuck in a shop queue behind some idiot buying 7 odd euro of food or beer with a laser/credit card. Fair enough if the thing being bought is worth a few hundred and you may not have the cash in the pocket, but people buying piddling amts and holding up queues with card transactions should be refused service.

Sam Vimes

shane86 wrote: »

Fcuking brilliant, if only every shop followed this, or at least had a minimum amount rule. Nothing worse than being stuck in a shop queue behind some idiot buying 7 odd euro of food or beer with a laser/credit card. Fair enough if the thing being bought is worth a few hundred and you may not have the cash in the pocket, but people buying piddling amts and holding up queues with card transactions should be refused service.

Personally i buy everything on my laser card regardless of the value because as the ads say "it's better than cash"

RiverWilde

parsi wrote: »

So... it's going downhill for 5 years ...so why go to it now ?

As I said in my original post, I like KFC chicken, it's not usually bad. The traffic was fairly heavy and it was easier to go in there rather than find parking elsewhere.

In the past the service was usually brutal but the food was okay. However, on Saturday the service was brutal and my daughter got a dose of something nasty to make her throw up etc etc

Straw that broke the camels back and all that

Riv

darc

tony1kenobi wrote: »

I was advised a couple of years ago not to eat from the Tullamore branch because the manager defrosted chicken by running it under a hot tap. The advice came from a guy who worked there that happened to be a chef.

utter rubbish and probably a tale by someone who got sacked!

Why does the chicken need to be defrosted? And running under a hot tap would remove the KFC coating.

...some people are sooo gullible!!. - I suppose you'll be telling us that all imigrants get free cars when they enter the country!

parsi

RiverWilde wrote: »

As I said in my original post, I like KFC chicken, it's not usually bad. The traffic was fairly heavy and it was easier to go in there rather than find parking elsewhere.

In the past the service was usually brutal but the food was okay. However, on Saturday the service was brutal and my daughter got a dose of something nasty to make her throw up etc etc

Straw that broke the camels back and all that

Riv

You should ring their HQ and compain - they do listen/respond.

gman2k

shane86 wrote: »

Fcuking brilliant, if only every shop followed this, or at least had a minimum amount rule. Nothing worse than being stuck in a shop queue behind some idiot buying 7 odd euro of food or beer with a laser/credit card. Fair enough if the thing being bought is worth a few hundred and you may not have the cash in the pocket, but people buying piddling amts and holding up queues with card transactions should be refused service.

Well Shane, did you ever go into a shop and find that your wallet ever contained slightly less cash than you thought you had? Laser is handy for that. (I was 20c short on this transaction)
My point is that a retailer in this day and age should try and make it as easy as possible for a customer to purchase goods from their store.
M&S used to have a no cards policy, but a major rethink from top down in that company saved them from going under

penexpers

gman2k wrote: »

M&S used to have a no cards policy, but a major rethink from top down in that company saved them from going under

Not quite, they used to have a policy whereby they only accepted their store card.

penexpers

RiverWilde wrote: »

Anyway, the straw that broke the camels back is the fact that my eldest daughter has been up vomiting etc etc for the past few hours, we've considered what she ate yesterday and the only conclusion we keep arriving at is dodgy chicken at KFC.

Could it just be a plain old stomach bug. In all fairness, if you're not a doctor then you can't really jump to the conclusion that it's food poisoning. (Not discounting the fact you might be a doctor, of course).

baztard

KFC... food poisoning... makes a lot of sense. The 'food' they serve in there is pure sh*te

muletide

Here is a little parenting tip - if you dont want your child to get sick dont feed her Fried fuppin chicken from KFC - simple as

dudara

If you suspect that it is food poisoning, then make a complaint to your local environmental health officer. (Not Safefood or the other agencies).

Follow this up with a registered letter of complaint to both the manager of the outlet and the franchise owner.

I don't know how effective any of this would be, but at least you will have made your feelings heard.

RiverWilde

I have made my feelings heard - here on this thread - some of the rather santimonious replies have surprised me. Suffice to say I won't be returning to that particular branch of KFC in the near or distant future.
As regards informing health inspectors etc., I'm sure they have better things to do with their time than follow up every instance of food poisoning. If my experience is anything to go by, I doubt that I'm the only person who has sampled their wonderful service. With a bit of luck they'll clean up their act.

Riv

Podge2k7

jackncoke wrote: »

Why dont you make a complaint to a manager..seems the obvious thing to do.

+1

Sam Vimes

RiverWilde wrote: »

As regards informing health inspectors etc., I'm sure they have better things to do with their time than follow up every instance of food poisoning.

That's their job surely?

RiverWilde wrote: »

If my experience is anything to go by, I doubt that I'm the only person who has sampled their wonderful service. With a bit of luck they'll clean up their act.

Riv

Unless of course everyone is thinking the way you are, ie someone else will complain so i don't have to

Lollipops23

in fairness,if the OP is positive that nothing else could have caused the food poisoning he should make a complaint, even if it's just to draw their attention to it. Probably won't do any good,but at least he'll feel he's doing something.As me mammy always says "Vote with your feet".

pontovic

Honestly. What do people expect when eating in these places? Don't eat in them. The food is bound to be awful.

shaca

Make sure it is not just a tummy bug before making any complaints. My family all got the bug the week before the Christmas. We all picked it up one after the other and it lasted about 24 hrs. See how the rest of the family are first cos if it is the bug the rest of ye are bound to get it. Food poisioning from chicken would happen in the first 3 to 4 hrs after eating, in severe cases it could happen within 20 mins.

bigpinkelephant

shaca wrote: »

Food poisioning from chicken would happen in the first 3 to 4 hrs after eating, in severe cases it could happen within 20 mins.

Can you provide a source for this?
Food poisoning generally can take up to 24 hours to kick in.

Stercus Accidit

Got food poisoning from a Mac D's before, went in next day, had to stop to puke in stephens green...

Got there, complained to manager, nothing happened.

Nothing.

Davy

pontovic wrote: »

Honestly. What do people expect when eating in these places? Don't eat in them. The food is bound to be awful.

They expect not to get sick afterwards. If their wasnt a market for this type of food the shop wouldnt be open.

shaca

bigpinkelephant wrote: »

Can you provide a source for this?


Had the flu a while back and then started the vomiting and all that goes with it. Had eaten chicken (take away) earlier in the evening but didnt think it could be that. It was only when my husband got home from work and said he had been vomiting all evening that we thought it could be the chicken. Ended up having to go to doc I was that bad between the flu and vomiting. He is the one who said that food poisioning from chicken generally kicks in in the first few hours depending on the severity of the poisioning. Very severe poisioning can happen within 20 mins.

tony1kenobi

darc wrote: »

utter rubbish and probably a tale by someone who got sacked!

Why does the chicken need to be defrosted? And running under a hot tap would remove the KFC coating.

...some people are sooo gullible!!. - I suppose you'll be telling us that all imigrants get free cars when they enter the country!

The guy that told me that was working in that branch at the time.

I imagine the chicken had to be defrosted because at some point before the defrosting, the chicken had been frozen.

I don't know anything about where immigrants get their cars, what they pay for them, or what it has to do with possible food poisoning.

alexmcred

darc wrote: »

utter rubbish and probably a tale by someone who got sacked!

Why does the chicken need to be defrosted? And running under a hot tap would remove the KFC coating.

...some people are sooo gullible!!. - I suppose you'll be telling us that all imigrants get free cars when they enter the country!

More like what you are saying is complete rubbish. most of the chicken is breaded in store. The Zingers come pre battered. Chicken under hot water is not new.

rubadub

shane86 wrote: »

Fcuking brilliant, if only every shop followed this, or at least had a minimum amount rule. Nothing worse than being stuck in a shop queue behind some idiot buying 7 odd euro of food or beer with a laser/credit card.

I usually pay be CC because it is faster these days, and I do not end up with loads of change. It is the old biddies who insist on packing up everything and THEN realising they have to pay, and act all confused and insist on fishing out the exact change that hold up the queues nowadays. I much prefer people in front of me to be paying by CC

Back ontopic(ish), did anybody see the current food poisoning ads on TV? I thought they were very good, a mother was handling raw meat and poisions her son, who is then in bed sick and blames it on a dodgy burger at the footie game or something. I have rarely heard people claiming they poisoned themselves, it is always some fast food place. And many of the bigger chains have much stricter guidelines, such as mcd's tossing out food over 30mins or whatever. The ones to watch out for are individually run small places, like chippers, who would be more likely to hang onto dodgy meat.

Frelance

RiverWilde wrote: »

However, considering the fact that this place has been going downhill for the past five years, somehow I doubt a complaint to the manager would do any good.

Its hardly been going downhill for five years. There was a fire in it about a year ago, which gutted the kitchen. It was remodeled and alot of the staff left and were replaced. Its far cleaner now, they do need more tills though.
never had a problem with food in the place and iv eaten out of it quite often.

Cabaal

rubadub wrote: »

I usually pay be CC because it is faster these days, and I do not end up with loads of change. It is the old biddies who insist on packing up everything and THEN realising they have to pay, and act all confused and insist on fishing out the exact change that hold up the queues nowadays. I much prefer people in front of me to be paying by CC

To be honest paying with laser/credit cards slows down Q's alot more then majority of people paying with cash, sure you'll get one or two trying to find change but cash is still faster then waiting on a full CC transaction to complete