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Ran Malwarebytes to clear Antivirus 2009 and now cant get access to the internet

  • 19-12-2008 10:02am
    #1
    Stillnotworking
    Registered Users, Registered Users 2 Posts: 244 ✭✭


    Hi there,

    Wondering if any of you can help. As the title says I got Antivirus 2009, so ran Malwarebytes and it appears to have gone. The downside is that I cannot connect to the internet now. I have tried the 3USB modem, a direct dial-up on the modem and connecting to the Router for Broadband for both Firefox and IE 7.

    I have tried running WINSOCKFIX and LSPFIX but to no avail. Any thoughts please.


Comments

  • #2
    bubbleking
    Closed Accounts Posts: 1,143 ✭✭✭bubbleking


    yeah this has happened to me too it said i need to open up 3 ports or something? can anyone help me with this ASAP would be greatly appreciated


  • #3
    numbnuts
    Closed Accounts Posts: 68 ✭✭numbnuts


    Both of you try this >> unplug your router / modem as in disconnect from the internet.
    Next right click internet explorer > properties >delete >>delete all> tick the box > also delete files and setting stored by add-ons. > Yes.

    Turn of the computer wait 5 mins > plug in the modem/ router Give it five 5 mins >
    Now turn on the computer.. And see if you can connect..

    See if that helps …

    numbnuts..


  • #4
    bubbleking
    Closed Accounts Posts: 1,143 ✭✭✭bubbleking


    still no joy the error message says that there is a problem with the port tunnels??

    any ideas?


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