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VoIP problems blueface

  • 09-12-2008 10:45am
    #1
    SimpleSam06
    Closed Accounts Posts: 4,048 ✭✭✭


    I have a VoIP package with blueface at the moment, and they have unilaterally decided to start charging me €600 extra per year on an 1850 number, for no reason other than they don't have a lot of them, and this is after many ongoing problems with connectivity and service quality.

    I've already made an official complaint to comreg on this, apparently they are allowed to apply whatever charge they want, regardless of contracts, so I'm moving. Does any other VoIP provider in Ireland deal with 1850 locall numbers?


Comments

  • #2
    probe
    Closed Accounts Posts: 2,055 ✭✭✭probe


    SimpleSam06 wrote: »
    I have a VoIP package with blueface at the moment, and they have unilaterally decided to start charging me €600 extra per year on an 1850 number, for no reason other than they don't have a lot of them, and this is after many ongoing problems with connectivity and service quality.

    I've already made an official complaint to comreg on this, apparently they are allowed to apply whatever charge they want, regardless of contracts, so I'm moving. Does any other VoIP provider in Ireland deal with 1850 locall numbers?

    Why don't you use an 076 number instead of an 1850 number? It will be cheaper for you because you won't have to pay for the incoming call, and the cost will be the same or perhaps less for the caller, and will be callable from Northern Ireland and elsewhere - unlike 1850 numbers.


  • #3
    SimpleSam06
    Closed Accounts Posts: 4,048 ✭✭✭SimpleSam06


    probe wrote: »
    Why don't you use an 076 number instead of an 1850 number? It will be cheaper for you because you won't have to pay for the incoming call, and the cost will be the same or perhaps less for the caller, and will be callable from Northern Ireland and elsewhere - unlike 1850 numbers.
    People get scared by 076, they think they're calling Leitrim or something. :D


  • #4
    TheTaker
    Closed Accounts Posts: 13 ✭TheTaker


    there are many 18X number providers in ireland. eircom is the most popular, they charge 12 euro per month per number. if you choose your own number (as in 1850 282820) they charge an extra 6 euro. you have to have an eircom account somewhere to get this.


  • #5
    probe
    Closed Accounts Posts: 2,055 ✭✭✭probe


    TheTaker wrote: »
    there are many 18X number providers in ireland. eircom is the most popular, they charge 12 euro per month per number. if you choose your own number (as in 1850 282820) they charge an extra 6 euro. you have to have an eircom account somewhere to get this.

    Why do you have to have an eircom account?

    I don't have to own a Merc or any other brand of car before I can buy an Audi. Not that eircom is in any respects a Mercedes Benz - the opposite in fact.

    If this is the case, yet another reason why the incompetent, over-manned comreg should be considering its position!


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