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Will update be free?

kleefarr · 2008-12-07 10:42:23

My father-in-law bought a Garmin Nuvi 250 about six weeks ago. It's the Ireland map version but the newer roads are not on it. He was told that there would be an update out around now, but I can't find anything on the site. There is a Europe update, but that has to be paid for and will be completely useless to him anyway.…

07-12-2008 10:42am

#1

kleefarr

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My father-in-law bought a Garmin Nuvi 250 about six weeks ago. It's the Ireland map version but the newer roads are not on it. He was told that there would be an update out around now, but I can't find anything on the site. There is a Europe update, but that has to be paid for and will be completely useless to him anyway.
Anyone know if one is due out?

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#2 07-12-2008 11:36am

coylemj

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If it was first used after August 17th then you are entitled to upgrade to the 2009 maps for free.

Go here and enter the serial number which on the bottom of the unit...

https://my.garmin.com/maps/updates.htm

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#3 07-12-2008 1:52pm

kleefarr

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It was bought new in October.

Checked that out and I had to connect and download an online checking tool. Downloaded ok but when I run the software it says it's not detected. System specs seem to be ok, so not sure what the problem is. :mad:

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#4 07-12-2008 11:35pm

guil

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have a look here
http://www.boards.ie/vbulletin/showthread.php?t=2055425378
they forced the download through for me and i've just downloaded it

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#5 08-12-2008 4:40pm

kleefarr

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guil07 wrote: »

have a look here
http://www.boards.ie/vbulletin/showthread.php?t=2055425378
they forced the download through for me and i've just downloaded it

What email address did you contact?
Did you get the free update that shows al the new roads?

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#6 09-12-2008 3:28pm

guil

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i just used the support on the garmin site
havent checked whats new on it yet but its the 09 maps i have

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#7 09-12-2008 3:34pm

kleefarr

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guil07 wrote: »

i just used the support on the garmin site
havent checked whats new on it yet but its the 09 maps i have

Is that 09 Europe? I saw that update.
Sounds like he needs to wait for the Ireland update.

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#8 12-12-2008 10:37pm

guil

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no just ireland and uk, the email said that her manager had pushed through the update to my acc so i just had to log in and download it

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#9 12-12-2008 11:22pm

kleefarr

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Great thanks.

Will get in contact with them and see what happens.

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#10 19-01-2009 11:33pm

whowantstwoknow

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Purchased a garmin 250 last May/June 08, but only just found out about the free upgrade, So registered online and it says:

City Navigator Europe NT v9 Limited- Deluxe
Region: City Navigator Europe NT v9 Limited, Deluxe All Regions, Sept 06
Date Unlocked: September 20, 2007

Obviously it was used/unlocked at least 9 months before I got it!! Now I'm not looking for the 2009 maps, but would I be entitled to the 2008 maps from garmin? Would it be worth my while to chase them down about it...or just a waste of time?

Thanks

W.

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#11 20-01-2009 1:15am

MunsterCycling

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They ask for proof of purchase, but I had a similar problem to you with a GPS in that its first fix was 9 months before it was bought and they forced through the update for that unit. Try them and see how you get on, it can't hurt.

MC

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#12 21-01-2009 6:06pm

whowantstwoknow

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No luck with the upgrade, gave them a ring and they are following the line of you didnt upgrade within 60 days. Tough luck.

To be honest, I cant recall see it mentioned on the documents that came with the package...but not much I can do now, other than paying those ridiculous upgrade prices or buying another unit....

W.

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