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Chain reaction gift vouchers

  • 02-12-2008 9:49am
    #1
    zzzzzzzz
    Registered Users, Registered Users 2 Posts: 1,431 ✭✭✭


    I know when you use wiggle gift vouchers your orders don't qualify for free shipping - is it the same with CRC?


Comments

  • #2
    blorg
    Registered Users, Registered Users 2 Posts: 15,995 ✭✭✭✭blorg


    Are you sure about that? Seems a bit nuts. You do know with Wiggle you have to actively select that you _don't_ want the £3.99 shipping?


  • #3
    rflynnr
    Registered Users, Registered Users 2 Posts: 1,021 ✭✭✭rflynnr


    I ordered two Blackburn Mars 3.0 lights from Wiggle which arrived yesterday. Both were purchased using a voucher and I wasn't charged for shipping (having - as Blorg points out - deselected the 1st class mail option).


  • #4
    zzzzzzzz
    Registered Users, Registered Users 2 Posts: 1,431 ✭✭✭zzzzzzzz


    No, i deselected the premium shipping crap and had "free shipping" selected but it still wanted credit card details for the shipping fee (which was 17 yoyos or something :eek:). I also had the option to offset the shipping cost from the voucher.

    When you were using your vouchers did the voucher cover the entire cost of the order or did you use a voucher + some off a credit card?


  • #5
    TinyExplosions
    Registered Users, Registered Users 2 Posts: 6,860 ✭✭✭TinyExplosions


    Where you buying a bike from them? Sounds like whatever you ordered had a 'special' shipping fee (like their bikes do), and that that wouldn't be covered...


  • #6
    zzzzzzzz
    Registered Users, Registered Users 2 Posts: 1,431 ✭✭✭zzzzzzzz


    TinyExplosions wrote: »
    Where you buying a bike from them? Sounds like whatever you ordered had a 'special' shipping fee (like their bikes do), and that that wouldn't be covered...

    Nah - not a bike. A lock, some tyres and some brake pads. I assume the lock adds something on to the shipping fee due to the weight.

    Although my last order (also paid for with vouchers) I was charged the usual £4 shipping charge as well and there was nothing heavy in that order.

    I've emailed them anyway so I'll see what they say.


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  • #7
    rflynnr
    Registered Users, Registered Users 2 Posts: 1,021 ✭✭✭rflynnr


    aidan.offbeat wrote: »
    No, i deselected the premium shipping crap and had "free shipping" selected but it still wanted credit card details for the shipping fee (which was 17 yoyos or something :eek:). I also had the option to offset the shipping cost from the voucher.

    When you were using your vouchers did the voucher cover the entire cost of the order or did you use a voucher + some off a credit card?

    No, it was a voucher plus credit card.


  • #8
    Caroline_ie
    Registered Users, Registered Users 2 Posts: 5,400 ✭✭✭Caroline_ie


    cyclingsanta.jpg


  • #9
    Bluefoam
    Registered Users, Registered Users 2 Posts: 7,753 ✭✭✭Bluefoam


    I have bought from chain reactions with gift vouchers and it works similar to any regular payment method. No extra charges


  • #10
    zzzzzzzz
    Registered Users, Registered Users 2 Posts: 1,431 ✭✭✭zzzzzzzz


    So I got on to wiggle customer service and they say that there would be no reason I shouldn't be able to avail of the free shipping even if I'm using vouchers... they've refunded the £14.99 charge.

    It's weird because I had selected free shipping (on this and a previous order) but was still being charged for it...


  • #11
    Home:Ballyhoura
    Registered Users, Registered Users 2 Posts: 1,702 ✭✭✭Home:Ballyhoura


    A nice gesture from CRC i think:76229.jpg


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  • #12
    zzzzzzzz
    Registered Users, Registered Users 2 Posts: 1,431 ✭✭✭zzzzzzzz


    Home:Ballyhoura wrote: »
    A nice gesture from CRC i think:76229.jpg

    Wow - that's great. Fair play to them.

    I'd bet they'd lend you a pump if you punctured outside their warehouse too.


  • #13
    Home:Ballyhoura
    Registered Users, Registered Users 2 Posts: 1,702 ✭✭✭Home:Ballyhoura


    I never got around to using it so hopefully someone else does. Unfortunately it expires tomorrow, I should have posted it a few days ago if I had remembered! :p

    FNYDMXMFCUXD

    76908.jpg


  • #14
    decg
    Registered Users, Registered Users 2 Posts: 6 ✭decg


    Cheers Ballyhoura i just had to buy some thing when there was a free voucher
    Thanks


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